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Chris Hand update

April 2024

Hi everyone

As the colder mornings begin to hit and the nights get longer, you can be sure the team at Chubb Life are continuing to work hard to support the important work you do to protect the life’s work of New Zealanders. 

We’ve got plenty going on behind-the-scenes to enhance the advice process for you and your customers and I’m pleased to share one of these enhancements with you today.  

Applying for our Lifetime Reward? We’ve got you sorted 

We’ve been overwhelmed with positive feedback on our 10% Lifetime Reward discount, and I’m pleased to let you know that from today, our eApp will be able to automatically identify whether your customer qualifies for this valuable offer. 

This means:

  1. If you’ve haven’t applied for the Lifetime Reward but our eApp determines that your customer meets the criteria, it will automatically apply the discount and notify you of this premium change.  
  2. If you’ve applied for the discount but eApp determines that your customer is not eligible then the discount will be removed.  
  3. For any referred applications, the current process where a manual outcome is provided by our Underwriting team will still apply. 

No visa required for non-resident applications

Remember, we’ve removed the requirement for non-residents to provide a copy of their visa when applying for cover. This means instead of supplying a copy of their visa, customers will simply need to answer a few questions regarding their residency and visa status to proceed with their application. Updated copies of our Underwriting Guide and Application form are now available to download from Adviser Hub and the Adviser Resources Page 

There’s more to come

That’s all from me for now, but stay tuned as we have some exciting announcements coming soon and I can’t wait to tell you all about them. 

In the meantime, if you have any questions please get in touch with your Business Partnership Manager, they’re always happy to help. 

Chris Hand

General Manager – Distribution