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Customer Service Centre Operational Hours

Chubb Life Indonesia committed to deliver service excellent and offers solution for any enquiries or interest. Customers are able to reach us through:

Address Chubb Square Building, 5th (UG) floor
Jl.M.H.Thamrin No.10, Jakarta Pusat.
Operational Hours Monday – Friday, 08.00 WIB – 18.00 WIB (exclude Public Holidays)
Hotline 14087
WhatsApp 0815-8481-4087



Customer Service and Complaint Process

Chubb Life Indonesia provides guidance for customers who need assitance regarding of inqueries, advices or complaint handling about products, policy statement, premium payment, claim process, etc. Call us and follow the procedure below: 


Click link below to get more detail.
Complaint Process

Complaint Service Form