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Customer Service Centre Operational Hours

Chubb Life Indonesia committed to deliver service excellent and offers solution for any enquiries or interest. Customers are able to reach us through:

Address Chubb Square Building, 5th Floor
Jl.M.H.Thamrin No.10, Jakarta Pusat.
Operational Hours Monday - Friday
(exclude Public Holidays)
Phone Number 021-2356 8887**
WhatsApp 0815-8481-4087*
Hotline 14087** (National)

*Operational Hours 09.00 - 17.00 WIB
**Operational Hours 08.00 - 18.00 WIB



Customer Service and Complaint Process

Chubb Life Indonesia provides guidance for customers who need assitance regarding of inqueries, advices or complaint handling about products, policy statement, premium payment, claim process, etc. Call us and follow the procedure below: 


Click link below to get more detail.
Complaint Process

Complaint Service Form