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Customer Service Centre Operational Hours during COVID-19

Chubb Life Indonesia committed to deliver service excellent and offers solution for any enquiries or interest. Regarding to Policy changes or claim submission, our beloved customers are able to use Customer Corner portal or send out softcopy/documents to Customer Service's email and/or WhatsApp number. Due to COVID-19 pandemic, customers are able to reach us through:

Address Chubb Square Building, 6th Floor
Jl.M.H.Thamrin No.10, Jakarta Pusat
Operational Hours Monday - Friday, 09.00 - 17.00 WIB
(exclude Public Holidays)
Phone Number 021-2356 8887
WhatsApp 0815-8481-4087
Email Customer.Service.IDLife@Chubb.com
Customer Corner customersorner.chubblife.co.id
   
Customer Service and Complaint Process

Chubb Life Indonesia provides guidance for customers who need assitance regarding of inqueries, advices or complaint handling about products, policy statement, premium payment, claim process, etc. Call us and follow the procedure below: 

Click link below to get more detail.
Complaint Process