Chubb Life committed to assure our customers receive the best attention and services they deserve. Your policy is a valuable asset and should you require any alterations to your policy, you may request for our assistance.
Policyholders may request for alterations which are Non-Financial, e.g. any administrative changes of the policy data.
The following are examples of Non-Financial Alterations:
Changes in Basic Policy Date
Correction of name
Telephone number or email address
Bank/credit card data
Change of Beneficiaries/nominees
Policyholder Changes (If the Policyholder doesn't have any rider)
The supporting documents required for each alteration include:
A copy of the policy holder's valid ID card or birth certificate
Health Checks may be needed for Reinstatement, the addition of Riders and an Increase in the Sum Assured.
All outstanding premiums must be satisfied as conditions apply.
For clarification on the details required or further information, please contact your servicing agent or call the Chubb Life Customer Service Centre at 021-2356 8887.
Individual Data Update Form
Regarding to our commitment in providing excellent services and data transparency to our valued customers, Chubb Life Indonesia urge to actively do frequent personal data update by completing Formulir Pengkinian Data. This document can be accessed by downloading the link below.