輕鬆登入Chubb Life
Your Chubb Life Experience – Simplified
登入從此變得更輕鬆！My Chubb Life應用程式現已更新，希望你能享受更暢快的使用體驗。
Logging in just got easier with our recent updates to the My Chubb Life app! We hope you’ll enjoy a more seamless user journey.
以下是我們的更新內容：
Here’s what we changed:
- 「忘記用戶名稱」功能：現在，你可以使用全新的「忘記用戶名稱」按鈕，輕鬆透過SMS或電郵找回用戶名稱。只需提供保單號碼和出生日期即可。
“Forget Username”: With the new “Forget Username” button, you can now easily retrieve your username via SMS or email. Simply provide your policy number and birthday.
- 「立即登記」流程：登記過程更快更簡單。現在你只需輸入保單號碼和出生日期，並透過電郵、電話號碼或單次密碼（OTP）驗證身份即可。為了簡化流程，我們取消了「透過郵遞」的選項。
“Register Now” flow: The registration process is simpler than ever. Now, you’ll simply need to enter your policy number and date of birth before verifying your identity with your email, phone number, or one-time password (OTP). The “By Mail” option has been removed for the sake of simplicity.
- 需要協助？如果你尚未登記電話號碼或電郵地址，請聯絡我們的客戶服務團隊以獲取單次密碼（OTP）。
Need interim support? If you don’t already have a registered phone number or email address with us, contact our customer service department to receive a one-time password.