At Chubb, we recognise that every claim made is the result of an unfortunate event, some very traumatic and life changing.

In Chubb, we are always there to support and assist our customers, responding to their needs and not just the claim event.

Chubb Claim Centre

Our online claims portal has been designed to ensure a fast and easy way to register and track the progress of your claim, or alternatively, you can request and complete a claim form.

Accident and Health online claims portal

For Accident and Health (A&H) and Travel Insurance Claims, you can submit your claim 24/7 using our online claims portal: 

For Belgium:

For the Netherlands:

Why use our online claims portals?

Digital - Our time is precious and we increasingly demand new and quicker ways to get things done. Our intelligent online claims portal allows customers to submit their claim 24/7, 365 days of the year, from any device including smartphone, PC or tablet.

Fast - The average time to register a new claim is less than nine minutes, which is significantly faster than traditional methods of notification. You'll also receive instant acknowledgment and a token number, which allows you to track the progress of your claim

Intuitive - the portal will only ask questions relevant to the individual claim circumstances and will fast-track claims that do not require further documentation or assessment

Efficient - You can upload supporting documents, which limits follow-up requests from Chubb therefore reducing the life cycle.

Flexible - The claims portal has many flexible options for white labelling for brokers and customers to help facilitate a smooth and effective claims process.

Chubb Travel Smart

Chubb Travel Smart is our duty of care solution for employers, which includes three valuable tools:

  • A smartphone app to help travelling employees before and during their trip
  • An online dashboard for risk, HR and security managers that enables them to locate and send messages and alerts to business travellers; and
  • Online pre-travel risk training for employees so they can prepare before their trip

To find out more, download the Chubb Travel Smart brochure.

Below we have provided support materials to help you roll out Chubb Travel Smart to your business travellers: