Things To Do After A Traffic Accident

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Things To Do After A Traffic Accident

traffic accident

Did you know? Statistics from Accident Data Center of Thailand (ThaiRSC) reported that over 900,000 people got injured and more than 15,000 people died in road accidents in Thailand from January to December in 2022. Especially during Songkran Holiday, a total of almost 2,000 times road accidents were reported within 7 days.

While there are things you can do before the road trip that can help you to stay safe on the road, no matter how careful you are, someone else could be speeding or driving recklessly. Although many are aware of the increasing number of accidents recorded in the country, few know what to do if they were involved.


Here are some tips:

  1. Stay calm and check for immediate dangers or body injuries

    Make sure to exit the vehicle if it’s severely damaged or poses danger. Under safe conditions, move your car to the roadside, switch on the hazard lights, turn off the engine and use a warning triangle.

    Ensure everyone is okay. You can call 191 for emergency and an ambulance if there’s a medical emergency, call 1669 for immediate nationwide emergency assistance. If you are Chubb Samaggi insurance customer, our emergency call center is available 24 hours to assist you.

  2. Contact your insurance agent or company

    Check with your agent or insurer whether there are additional details to capture and the next steps.

  3. Note important details and take photos of the accident site

    Take note of the time and location of the accident, as well as snap photos of any damages and injuries. Where possible, take pictures of the accident scene before moving your vehicles to the roadside. These will come in handy when filing an insurance claim.

  4. Exchange information

    Gather the other party’s details, such as name, phone number, driving license number, car registration number and insurance policy number.

  5. Lodge a local police report

    In case of injury, get help from nearby people or take injured to a nearby hospital as soon as possible, if death, do not try to escape. Please call the police officer (191) immediately.

  6. Avoid unknown tow trucks

    Wait for your insurance company’s tow truck service. Do not fall for random operators or strangers offering tow services or offering to help fix your vehicles

  7. Send the car to the workshop

    Direct the tow truck to your preferred workshop. We recommend sending it to one of your insurance provider’s authorized workshops to facilitate the claim process.


Reference information from Accident Data Center of Thailand - Thai RSC

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