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An update from Chris Hand

February 2026

Hi everyone,

I’d like to start off this month by saying just how much I’ve enjoyed reconnecting with so many of you at our Back to Business events.

In mid-January we kicked these off in Auckland, although we had to delay due to adverse weather conditions and the threat of the Harbour Bridge being closed. When that happens, you know it’s going to be bad! 

Despite the delay, it was a great day and fantastic turnout. Since then, I’ve travelled the length of New Zealand and clocked up more Airpoints, with the final event last week in Queenstown. 

As always, I appreciated your honest feedback on what we’re doing well and where some opportunities are, so please keep it coming. Click here to find out more about the events and see some of the standout pics.

You recently heard from Paula about some of the exciting initiatives planned for this year to support our bold growth strategy. Our partnership with you and commitment to the IFA channel remains unwavering and is the driving force behind all these changes.

As the year progresses, I’ll share the detail about exactly what we’re delivering for you and your customers so stay tuned…