July 2026

Introducing your Adviser Assistant: Fast answers, right when you need them

Finding the right information quickly makes a real difference when you are working with clients. That is why we have launched Adviser Assistant - our new tool available directly on the Adviser Resources site, designed to help you search our policy documents and brochures faster and more easily.

Simply select the relevant product as your topic, type your question, and Adviser Assistant will search across our policy wordings and brochures to find the information you need, whether that is eligibility criteria, exclusions, limits or waiting periods.

You will find Adviser Assistant in the bottom right corner when you open the Adviser Resources site. We recommend bookmarking the site for easy access.

Any issues? Contact your Business Partnership Manager.

A few things to keep in mind:

  • Always verify responses against the source documents linked in the tool

  • Do not include any specific customer information in your queries

  • Adviser Assistant supports your professional judgement — it does not replace it