Liana Kirk, an SPB in Whakatane works tirelessly to support her customers with their dream of owning a home and ensures having the right protection in place is the cornerstone of the conversation. Consistently role-modelling to her colleagues, Liana sets the standard for excellence, consistently inspiring her colleagues and earning the reputation as the very definition of exceptional. Several families have been protected in the wider Whakatane area because of her diligence.
Recently, Liana demonstrated initiative by reaching out to her Chubb Life Insurance Adviser regarding a mutual customer who needed to file a life insurance claim. Her proactive approach ensured we were able to connect with the customer directly and provide support during such a challenging time.