We understand that situations leading up to a claim can be distressing for everyone involved. At Chubb, our goal is to minimize the trauma and discomfort—making every claim as stress-free and straightforward as possible. We listen carefully to the needs and concerns of our customers and make sure they're well-informed every step of the way.
Our Claims team has a clear and simple purpose; our customers should trust our claims professionals to respond to each claim with a sense of urgency and care. We therefore aim to provide a claims service that is thoughtful, responsive and solution-orientated. Everything is directed to respond to the needs of the customer, not just the event.