- Individuals & Families
- Businesses
- Brokers
With more than 25 years of experience providing travel insurance to Australians, Chubb Leisure Travel Insurance can help protect you and your family while you travel overseas, knowing Chubb support is there if an incident occurs.
From high-value homes and fine art collections to luxury vehicles and more, we are here to help ensure that what you treasure most is treated with expertise.
Chubb leverages superior underwriting expertise and world renowned claims, account services, and financial strength to offer insurance solutions for small and medium businesses.
Today's multinational organizations face complex and interconnected risks. We offer insurance solutions that are tailored to global needs as well as local requirements, helping them address their risk challenges.
Our broker resources centre provides you with the latest updates, insights, sales tools, training and much more.
Did you know that more than 60% of travel claims submitted to Chubb cannot be settled swiftly due to insufficient supporting documentation?
Consider this checklist of items before you submit your travel claim to Chubb, to assist us in delivering a prompt result for your claim.
1. Cancellation or curtailment
Any document that satisfies us that travel had been booked or occurred:
- Itinerary
- Invoice
- Refund statement from the relevant travel provider
Any document that satisfies us that the circumstances that led to cancellation or curtailment were unforeseen:
- Travel provider letter or statement
- Any other document deemed valid i.e. newspaper article
- Medical or death certificate
2. Medical emergency expenses
Any document that shows proof of illness or injury:
- Medical certificates
- Medical invoices
Any document that satisfies us that travel occurred, for example:
- Accommodation invoices
- Travel provider invoices
- Refund statements
3. Personal property damage/ loss/theft/baggage, money and documents cover
Any document that satisfies us that travel occurred:
- Boarding passes
- Itinerary or travel agent invoice
- Letter from authority (or airline) stating items were lost/damaged
- Loss report
- Police report
Proof of ownership:
- Any evidence that shows the claimant owned the items claimed for
- Photo of damaged items, receipts, warranty cards, the box that the item came in, the manual and/or a copy of the bank or credit card statement showing the purchase
Replacement quotes/receipts:
- Any document that adequately supports the amount claimed i.e.
- Quote (invoice) for repairs of damaged items
- Quote (invoice) for replacement of lost items or damaged items
- Receipts or invoices for emergency items purchased
4. Travel inconvenience - delay
Any document that satisfies us that travel occurred:
- Confirmation of delay from the travel provider
- Luggage irregularity report
Proof of cost:
- Any document that adequately supports the amount claimed
- Receipts/invoices for the claimed items
5. Car rental benefits - collision damage waiver
- Rental Agreement
- Final Rental Invoice
- Repair Quote
- Repair Invoice
6. Personal liability cover
- Damage report
- Accident report
- Letter of demand from other party
- Statement or invoice from other party
Insights and Expertise
Safe travel by air
Self-drive on your business travel
This content is brought to you by Chubb Insurance Australia Limited (“Chubb”) as a convenience to readers and is not intended to constitute advice (professional or otherwise) or recommendations upon which a reader may rely. Any references to insurance cover are general in nature only and may not suit your particular circumstances. Chubb does not take into account your personal objectives, financial situation or needs and any insurance cover referred to is subject to the terms, conditions and exclusions set out in the relevant policy wording. Please obtain and read carefully the relevant insurance policy before deciding to acquire any insurance product. A policy wording can be obtained at www.chubb.com/au, through your broker or by contacting any of the Chubb offices. Chubb makes no warranty or guarantee about the accuracy, completeness, or adequacy of the content. Readers relying on any content do so at their own risk. It is the responsibility of the reader to evaluate the quality and accuracy of the content. Reference in this content (if any) to any specific commercial product, process, or service, and links from this content to other third party websites, do not constitute or imply an endorsement or recommendation by Chubb and shall not be used for advertising or service/product endorsement purposes. ©2026 Chubb Insurance Australia Limited ABN: 23 001 642 020 AFSL: 239687. Chubb®, its logos, and Chubb.Insured.SM are protected trademarks of Chubb.
This content is brought to you by Chubb Insurance Australia Limited (“Chubb”) as a convenience to readers and is not intended to constitute advice (professional or otherwise) or recommendations upon which a reader may rely. Any references to insurance cover are general in nature only and may not suit your particular circumstances. Chubb does not take into account your personal objectives, financial situation or needs and any insurance cover referred to is subject to the terms, conditions and exclusions set out in the relevant policy wording. Please obtain and read carefully the relevant insurance policy before deciding to acquire any insurance product. A policy wording can be obtained at www.chubb.com/au, through your broker or by contacting any of the Chubb offices. Chubb makes no warranty or guarantee about the accuracy, completeness, or adequacy of the content. Readers relying on any content do so at their own risk. It is the responsibility of the reader to evaluate the quality and accuracy of the content. Reference in this content (if any) to any specific commercial product, process, or service, and links from this content to other third party websites, do not constitute or imply an endorsement or recommendation by Chubb and shall not be used for advertising or service/product endorsement purposes. ©2026 Chubb Insurance Australia Limited ABN: 23 001 642 020 AFSL: 239687. Chubb®, its logos, and Chubb.Insured.SM are protected trademarks of Chubb.