The transaction will not affect the coverage or the terms and conditions of your existing insurance policy with Chubb. You can continue to receive services and submit claims as usual.
FAQs for the integration plan between Chubb Samaggi Insurance Public Company Limited and LMG Insurance Public Company Limited
Policyholders of Chubb Samaggi Insurance can file claims in accordance with the terms and conditions of their policy, using the company’s standard procedures and channels. At this time, there have been no changes to the claim submission process or channels.
It depends on your policy. For customers holding a Chubb insurance policy, you may contact Chubb for further information as follows:
Motor, home, and condo insurance claims service (24/7):
Tel: 02-640-4500 or 02-611-4455
Accident and health insurance claims service:
Tel: 1758
Monday–Friday, 8:00 AM–8:00 PM (excluding public holidays)
LINE: @Chubbthailand or email customerservice.th@chubb.com
Available daily from 8:00 AM to 8:00 PM
The amalgamation will not affect the insurance premiums for your existing policy.
Yes, after the amalgamation, your LMG policy will continue to be fully covered by the new company, Chubb Samaggi Insurance Public Company Limited. Coverage will remain in effect according to the terms and conditions of your policy for the entire duration of your coverage period.
The amalgamation will not affect your current insurance policy with Chubb. Both your premium and coverage terms will remain fully intact, and your coverage will continue as specified in your policy for the entire coverage period. You can continue to submit claims through the usual company channels. Chubb remains committed to providing high-quality service to all customers.
The amalgamation will further enhance Chubb’s ability to offer a wider range of insurance products and solutions tailored to all customer segments—from individuals and families to small businesses and large organizations. This commitment to meeting diverse customer needs has always been a priority for the company.
Customers will enjoy greater convenience, access to a wider selection of high-quality insurance products, and the ability to purchase insurance through an extensive nationwide distribution network. Claims services will also become more streamlined and accessible. The amalgamation brings together experienced professionals and resources to deliver an enhanced overall customer experience.
The transaction will not affect your existing insurance policy, and your coverage will continue as before. There is no need for a new policy to be issued.