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Three steps into the future of life insurance

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A smarter, more seamless application experience with Life Lens Play icon

A smarter, more seamless application experience with Life Lens

Life Lens helps make the application process faster, simpler and more tailored for eligible customers. With a non-invasive 45-second facial scan completed on a smartphone, it helps reduce friction in the application journey and creates a smoother experience for both you and your customers. Since launch, 40% of applications have experienced a more tailored application process - a strong sign that Life Lens is already helping reshape the onboarding experience.

Just as importantly, it’s built with strong privacy safeguards. Life Lens does not capture or store images of a customer’s face, processes the scan on the device, securely transmits only the necessary health data, and destroys data after 30 days.

To help you get the most from Life Lens, Chubb Life provides training and support resources, including a video, Quick Reference Guide and troubleshooting materials.

Need more resources? Troubleshoot Life Lens

Quick Reference Guide
FAQs
New Business Pipeline View Play icon

New Business Pipeline View

Our New Business Pipeline View has been developed in response to your feedback about needing greater visibility of customer applications. This platform provides a comprehensive overview of all your customers’ applications, including key details and progress updates. 

With dynamic search capabilities and graphical pipeline views, you can easily monitor and manage your business. The New Business Pipeline View puts you in control, allowing you to track every stage of the application process and respond quickly to customer needs. 

We’ve created training resources and your Business Partnership Managers (BPMs) are ready to guide you through the features, ensuring you get the most out of this new tool.

Quick Reference Guide

Product enhancements

We’re continually improving our products to give you and your customers greater flexibility and support, so you can continue to offer solutions that fit their lives. 

Recent enhancements include the ability to convert Income Cover or Mortgage Repayment Cover to lump sum Complete Disablement Cover without medical checks, and the option to add extra cover after major life events, also without medical checks.  

Our expanded Grief Counselling benefit  supports families during the toughest times, and the Life Events Benefit is now available for the pregnancy or terminal illness of the life assured’s partner. Children covered under the Optional Children’s Trauma Benefit under their parents Moderate Trauma Cover, are now covered by the comprehensive Trauma Cover conditions at no extra cost. 

These enhancements reflect our commitment to delivering better outcomes for your customers and supporting you every step of the way.

Product enhancements brochure
Product enhancements FAQs