- Individuals & Families
- Businesses
- Brokers
From your home and valuables, to prized collections and jewellery, you have a lot to insure. When you insure your home and contents with Chubb, you will receive a high level of service from an insurer who is specialised in working with successful individuals with high value assets.
For professionals in their first luxury apartment, villa or townhouse through to retirees downsizing from a family house, Masterpiece is also ideal for owners and tenants living in luxury apartments, villas and townhouses.
From high-value homes and fine art collections to luxury vehicles and more, we are here to help ensure that what you treasure most is treated with expertise.
With more than 25 years of experience providing travel insurance to Australians, Chubb Leisure Travel Insurance can help protect you and your family while you travel overseas, knowing Chubb support is there if an incident occurs.
Chubb leverages superior underwriting expertise and world renowned claims, account services, and financial strength to offer insurance solutions for small and medium businesses.
Today's multinational organizations face complex and interconnected risks. We offer insurance solutions that are tailored to global needs as well as local requirements, helping them address their risk challenges.
Our broker resources centre provides you with the latest updates, insights, sales tools, training and much more.
Our Capabilities
Data & technology
- Apply data analytics prior to any purchases, Chubb uses predictive models in acquisition campaigns to target the ‘most likely to buy’ customers.
- Optimise campaigns in terms of revenue generated using the expected response, plan levels, price points and product sequencing.
- Predict the customers likely to attrite. With more advanced techniques, we can also predict attrition rates and periods.
- In-depth use of predictive modelling to target former customers who are most likely to return.
- Identify the customers whom we can cross sell to.
Unlock the power of your data
Chubb's Data Analytics uses cutting-edge technologies to develop and deploy analytics solutions to turn your data into effective marketing strategies. Partner with Chubb and benefit from our data analytics capabilities.
Multiple Channels & Point of Sale
- Online/Mobile
We enable partners to easily design, launch and manage insurance offerings to their customers via websites or mobile applications. This can be done through simple solutions such as an API ‘Self-Service’ Toolkit or more complex Bespoke Solutions. - Face2face or Point of Sale
For business partners with a shopfront presence, we provide insurance product training for their customer-facing staff.
- Telemarketing
For business partners who prefer a ‘human voice’ to connect with their customers, we have more than 3,000 telemarketers trained to close sales effectively using scripts that work.
Relevant and affordable products
Financial
- Purchase Protection
- ATM Theft
- Fraud Protection
- Identity Theft
Telecommunications/Mobile
- Device Protection
- Handset Cover
- Bill Protection
- Personal Accident
- Personal Cyber Protection
Travel
- Overseas Medical Expenses
- Flight Delays/Cancellations
- Baggage Loss/Damage/Delay
- Loss of Travel Documents
- Event Cancellation Cover
Retail/E-retail/Payments/Loyalty Programs
- Purchase Protection
- Refund Protection
- Wallet Guard
- Gadget Cover
- Home Contents
Affinity & Membership Organisations/Agents & Brokers
- Personal Accident
- Critical Illness
- Travel Insurance
- Dental Insurance
Service excellence that increases loyalty
We understand the importance of timely and satisfactory settlement of each and every claim. It’s important to us because it’s important to your customers.
Chubb’s strong worldwide network of operations enables us to pay claims locally. With Chubb Claim Centre, customers can file their claims online at their convenience. It also enables them to check the status of their claim.
To take our claims service to a higher level, Chubb has launched a ‘Fast Track Claims’ procedure to manage lower-value, high-volume claims efficiently. In countries where feasible, real-time claims payment is being progressively implemented to enhance customer satisfaction.