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Water damage resulting from a burst pipe or leaking appliance can be an extremely traumatic event  for your clients with the potential for significant damage and lengthy and disruptive repairs. In addition, it’s worth noting that water damage is the most-costly cause of Masterpiece claims in Australia.

One potential solution gaining traction in the Australian market is the installation of an automatic shut-off device to the water mains to help minimise these types of losses. This is designed to limit the amount of water that escapes into your home in the event of a burst pipe or flexi-hose, significantly reducing the risk of resultant damage.

Chubb is excited to announce a promotional offer of a fully installed water leak shut off device (supplied by Aquatrip Australia Pty Ltd under contract with Chubb) free of charge for all new Masterpiece Signature policies bound between today and the 31st December 2021.

Aquatrip makes a range of water leak detection systems that constantly monitor the flow of water in your home, and can reduce the severity of a water leak by shutting off the mains if water continues to flow for longer than a pre-set time limit. The system is fully programmable to suit water usage and occupancy patterns and has home and away modes to maximise protection when the house is unattended.

Frequently Asked Questions

Q. Who is eligible for the free installation?
A. Any new client that takes up a Masterpiece Signature policy between today and end of December 2021. To qualify for a Masterpiece Signature policy, the base premium must be $10,000 or higher.

Q. What is the value of the device including the installation?
A. Approximately A$800

Q. Who undertakes the installation?
A. Aquatrip have a national installer partnership with O’Brien Plumbing who will arrange the installation.

Q. Can your clients use their own plumber to install the device?
A. Yes, but Chubb will only pay for the supply of the device. The client will be responsible for all installation costs.

Q. What if your client’s new Masterpiece Signature policy includes both their main home and a secondary residence?
A. A free water leak shut off device will be supplied and installed for the main home and up to one secondary residence. Installation at the main home and secondary residence is only provided if located within a reasonable distance of Aquatrip’s national installer. Click here to see the branch locations of Aquatrip’s national installer.

Q. Is this offer applicable to new Masterpiece Signature clients who live in an apartment?
A. Yes, the device can be installed to an apartment.

Q. Are existing Masterpiece Signature clients eligible? 
A. No, at this stage only new Masterpiece Signature clients are eligible. For all existing Chubb clients, Aquatrip is offering a 10% discount on the supply only retail price of a water leak detection device. Learn more. 

Q. Is the client entitled to a premium discount following installation of the device?
A. No, although a premium discount may be applicable for clients who independently purchase and install a water shut off device outside of this offer.

Q. How does your client initiate installation of the device?
A. Upon binding of the Masterpiece Signature quote, please provide confirmation that your client wishes to proceed with the offer and include their contact details. Aquatrip will then contact your client to arrange the installation, aiming to have this completed within four weeks.


Chubb’s Masterpiece Signature policy provides coverage for successful families and individuals with significant assets to insure, who appreciate superior levels of cover and service. Masterpiece Signature provides cover for homes, contents, fine art, jewellery, personal liability and some additional life-style benefits and trauma covers including cyber covers.

Additionally, Chubb will arrange for a Risk Consultant to visit your clients’ home to determine the amount of coverage they need, share advice on water damage and fire prevention, as well as suggestions for protecting their valuables from damage and theft.

More information can be found at

Offer does not apply to customers who renew their Masterpiece Signature Policy, or who held a Masterpiece Signature Policy as at the date of publication. Device is supplied and installed by Aquatrip Australia Pty Ltd (Aquatrip) under contract with Chubb Insurance Australia Limited (Chubb). Device comprises the Aquatrip Leak Detection System (either Wireless Control unit AT302-S20 or Hard Wired unit AT401-S20) with shut-off valve SS316 - configuration at Chubb’s sole discretion. Chubb reserves the right to provide a similar device from an alternative supplier. Installation may be declined due to unusual characteristics of the customer’s property. Note that as the device cuts the water supply if flow continues beyond a pre-set period, it is designed to reduce the severity but not entirely prevent a water leak. Aquatrip warrants the device is free from defects in materials and workmanship for 1 year from installation, in addition to rights provided under Australian Consumer Law.

Chubb Masterpiece Signature Policy is issued and underwritten by Chubb Insurance Australia Limited ABN 23 001 642 020, AFSL No. 239687 (Chubb). Chubb only provides general advice and does not consider your objectives, financial situation or needs. To decide if this product is right for you, please read the Chubb Masterpiece Signature Product Disclosure Statement (PDS) and Target Market Determination (TMD). Terms, conditions, exclusions and limits apply.