Our thoughts are with the community, families and businesses of South East Queensland and Northern NSW, as the impact of Tropical Cyclone Alfred unfolds.
If your clients are impacted, Chubb's Claims Team is ready to help with reimbursement for emergency repairs, claim lodgements and any queries.
If you need to notify us of a property claim, please provide as much information as possible. This may include:
Chubb Commercial Property policyholders can undertake emergency repairs due to this event without prior referral if the repair costs fall under $5,000. Reimbursement by Chubb will be subject to confirmation of cover by us and policy terms and conditions.
We request that a claim is lodged as soon as possible and then invoices, photographs and proof of damage are forwarded to us as soon as possible thereafter.
Chubb will pay Masterpiece policyholders up to $5,000 and Signature policyholders up to $10,000 for costs incurred by the policyholder in taking temporary measures which are reasonable to avoid or mitigate a potential claim caused by storm or flood. Reimbursement by Chubb will be subject to confirmation of cover by us and policy terms and conditions.
We request that a claim is lodged as soon as possible and then invoices, photographs and proof of damage are forwarded to us as soon as possible thereafter.
Please send through claim details to us and we will contact you as soon as possible.
For urgent assistance, please phone us on: 02 9273 0100
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