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An update on Funeral Cover sales

We are not currently offering Chubb Life Funeral Cover (formerly known as Cigna Funeral Cover) to new customers.

There are no changes to existing Funeral Cover policies. You can still make a claim, update your details including your beneficiaries, and get in touch with us as usual.

If you would like further information please read our Q&As below or get in touch with us.

Freephone 0800 900 047
Overseas +64 4 931 9772
Email getintouch.NZ@chubb.com

Frequently Asked Questions
Frequently Asked Questions

We’re currently in the process of integrating our systems as part of our move to Chubb. While this is taking place Chubb Life Funeral Cover (formerly known as Cigna Funeral Cover) won’t be on sale.

No, we won’t be processing new applications to increase existing Funeral Cover policies from 1 January 2023. If you have an existing policy, your level of cover will remain unchanged.

Yes, you may cancel or reduce your cover at any time.

You’ll be able to reduce your cover level, but won’t be able to top up the cover once you’ve reduced it.

No, if you have a life insurance policy with a funeral benefit that won't change. This update only applies to Chubb Life Funeral Cover.  

No, we’re unable to add a new person to existing Chubb Life Funeral Cover policies from 1 January 2023. You can still make changes to your policy such as beneficiaries, contact details, reductions and payment details.

Your insurance is underwritten by Chubb Life Insurance New Zealand Limited (Chubb Life). Chubb Life has an A (Excellent) financial strength rating given by A.M. Best Company Inc. A summary of the rating scale is: A++, A+ Superior | A, A- Excellent | B++, B+ Good | B, B- Fair | C++, C+ Marginal | C, C- Weak | D Poor | E Under Regulatory Supervision | F In Liquidation | S Suspended. For the full rating scale and more rating information visit www.ambest.com/ratings/guide.pdf