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Having recently been named as one of the leading women in law for 2021 by magazine NZ Lawyer, Joanna Khoo is certainly making strides in her career. We sat down with Joanna to find out what her life at Chubb looks like.

Head of Legal and Regulatory and Company Secretary for Chubb New Zealand

What is your role at Chubb?

I am Head of Legal and Regulatory and Company Secretary for Chubb New Zealand. I lead Chubb’s legal function in New Zealand in its role as strategic business partner and empower the business to make good decisions by providing commercial and balanced advice. The legal environment is complex (especially in the financial services industry!), so I work to simplify that complexity and make the law accessible to all.


How long have you been with Chubb?

I have been with Chubb for two and a half years, and the time has flown by!


What does a typical day look like for you in the office?

A typical day involves working with stakeholders across the business from underwriting and claims to consumer operations and the Board. I also liaise with external parties such as industry bodies and regulators to ensure Chubb’s interests are represented.


What do you most enjoy about your role?

As legal advisers, we are really privileged to be involved in all aspects of the business and to be able to see how the many pieces of the jigsaw fit together to form a well-oiled machine. I enjoy the variety that my role gives me, how I learn something new everyday and how I can serve others by helping them achieve their goals.


What do you think sets Chubb apart from other companies (this could be either business related or culture related)

Chubb encourages a growth mindset and provides a range of opportunities for learning and development. This is fantastic for lifelong learners like me as you never stay stagnant!


What do you like to do when you get some free time?

I play in a concert band – we have about 45 members, young and old and from all walks of life. We come together once a week to make music and then we share the fun at community concerts throughout the year.


Where is your favourite place to travel?

I enjoy places with lots of things to see and do – I love the European architecture but next on the list would be a US roadtrip.