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Making a claim with Chubb Life

If you have a change in your personal circumstances it's a good idea to review your insurance so it continues to be right for your needs, especially when it comes to claim time. 

What happens at claim time? Play icon

What happens at claim time?

Once you have your insurance in place, it's a good idea to make a note to check your cover regularly, especially when you have a change of circumstances, such as adding to your family or buying a house. Updating your insurance to fit your current lifestyle ensures that if the unexpected happens, your cover is fit for your needs. 

When making a claim, you can contact us directly at Chubb Life or if you have an Insurance Adviser, contact them so they can help walk you through the process. 

Check out what Chubb Life's Peter Mensah has to say about reviewing your insurance and what happens at claim time. 

The Chubb Life difference
The Chubb Life difference

Chubb Life Stories

When the unexpected happens to you or a family member, having the additional worry of financial pressure taken away can be life changing.

Hear from some of our customers who have generously shared the stories of their claims, and how having the right protection in place has made all the difference.

Get protected
Get protected

Kick start your mission

So what are you waiting for? Go ahead, help yourself and your loved ones by getting a quote using our simple online tool. Alternatively, if you'd like to make contact with a qualified Insurance Adviser please get in touch.

Your insurance is underwritten by Chubb Life Insurance New Zealand Limited (Chubb Life). Chubb Life has an A (Excellent) financial strength rating given by A.M. Best Company Inc. A summary of the rating scale is: A++, A+ Superior | A, A- Excellent | B++, B+ Good | B, B- Fair | C++, C+ Marginal | C, C- Weak | D Poor | E Under Regulatory Supervision | F In Liquidation | S Suspended. For the full rating scale and more rating information visit