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Have you ever wondered... is that stain on the ceiling a serious problem? Is your home properly insulated? Is the electical system safe? Chubb's HomeScan service, available to our Masterpiece Signature customers, uses infrared camera technology to detect problems that may be developing behind walls or in the ceilings of your home to help you uncover minor problems before they become major ones. 

Signature HomeScan Service Highlights 

Signature HomeScan is available at no cost to all Masterpiece Signature policyholders and can help identify: 

  • Missing insulation that could be increasing your power bills
  • Electrical issues that could put you and your family at risk 
  • Water leaks before they turn into major losses and help pinpoint the origin of reoccurring water issues


How it Works 

A Chubb Risk Consultant will visit your home and thoroughly explain the HomeScan process, demonstrating the infrared camera capabilities.  

Next, the Risk Consultant will scan the home's interior walls and ceilings and electrical switchboards. The infrared camera registers different surface temperatures and translates them into a variety of colours. A cooler temperature (blue) may indicate missing insulation or a wet spot. A hot (red) reading may indicate electrical arcing, which could be a cause for fire. The powerful images captured during the HomeScan inspection are presented in a professional report and any anomolies that require further investigation are highlighted. 


Our Expertise 

Chubb Risk Consultants have been trained by level 1 certified thermographers and combine their knowledge of prestige residential construction with infrared technology. A Risk Consultant can visit your home to identify issues that could potentially lead to devastating property damage. If you wish to take advantage of this complimentary service please contact your insurance advisor.

Chubb has prepared a Target Market Determination (TMD) for this product as required under section 994B of the Corporations Act 2001 (Cth). The TMD sets out who this product has been designed for and who it is not suitable for and identifies the conditions and restrictions on its distribution. A copy of the TMD for this product can be found here. The TMD is not a Product Disclosure Statement (PDS) and is not a summary of the product features or terms of the product. To decide if this product is right for you, read the Policy Wording, PDS and TMD. All cover is subject to the full terms, conditions, limitations and exclusions of the Policy Wording & PDS.


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