Online solutions for small business insurance

Chubb has a suite of Property & Casualty products offered on our trading platform, Marketplace, which integrates with existing industry distribution platforms such as Sunrise, SCTP and direct broker portals.

We also have a personal lines product available on Sunrise – Chubb Masterpiece.

This product is supported by dedicated service teams and our award-winning claims and customer service which combine to provide brokers with an exceptional experience from quote through to claim.

Property & Casualty Insurance for Small Business

Marketplace is Chubb’s trading platform for automated Property & Casualty business. We currently have three key financial lines products available on Marketplace alongside our Business Pack product.

To make life easy for our broking partners, Marketplace connects to industry distribution platforms such as Sunrise, SCTP and direct broker portals.

Products

Cyber ERM Version 2

Up to 25% commission
Limits up to $5 million
Revenue up to $50 million
Broad appetite for over 1000 SME occupations
Chubb’s Cyber Incident Response Platform
Optional Social Engineering Fraud cover up to $250k
Access via Sunrise

Check out our cyber appetite

Elite Professional Indemnity Insurance

Up to 25% commission
Limits up to $10 million
Revenue up to $10 million
Broad appetite for over 100 professional services
Dedicated service from SME Financial Lines underwriters
Access via Sunrise

Check out our PI appetite

Management Liability

Up to 20% commission
Limits up to $5 million
Separate limits for each coverage section
Revenue up to $100 million
Automatic worldwide cover including USA
1540 occupations available on Marketplace
Access via Sunrise

Check out our ML appetite

Marketplace features

Easy flow and simple design
Intuitive and user-friendly
Check box selections
Simplified navigation

Short question sets
High levels of automation
Fast turnaround times
Integrates with distribution platforms such as Sunrise, SCTP and direct broker portals

Personal Lines Insurance for Small Business

Chubb Service Teams for Small Business

Broker Platform Support

Chubb BPS is the main contact point for broker queries relating to Chubb supported technology platforms.

Our BPS team will resolve your platform performance issues through to completion.

BPS can help you with the following issues:

Access problems
System is stalling
System not progressing to the next page
Report does not generate
System error message
System is slow

Endorsement does not generate
Cover is not displaying on the schedule
Incorrect premium or rate
Duplicate client created in error

Call BPS:

Broker Platform Support
Phone: 1800 592 361
Email: brokerplatformsupport@chubb.com

Cornerstone Broker Platform Support
Phone: 1800 958 377
Email: BPS.Cornerstone@chubb.com

Underwriting teams

No matter how much we automate our SME offering, we know that brokers still want to contact an underwriter at critical times so we have created specialist SME underwriting teams to focus solely on servicing referrals generated by automated business.

Contact our Underwriting teams here:

Business Pack on Sunrise:
business.pack@chubb.com

Business Pack on Steadfast Client Trading Platform:
SCTP.businesspack@chubb.com

Financial Lines & Cyber: nuc.sme@chubb.com

Masterpiece: aus.masterpiece@chubb.com

Chubb Claims

The same claims proposition that earned us an enviable reputation for quality and fairness in large commercial accounts is available to our SME clients.

We have a fast-tracked claims service to manage straightforward, low value claims, while more complex claims receive the technical expertise for which we are renowned.

Don’t just take it from us, Chubb’s claims handling has been recognised as among the industry’s best over the last two years: