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What We Provide

Exceptional medical and non-medical support services by Chubb, from medical referrals, consultation and repatriation to lost document and ticket replacement

Frequently Asked Questions

Frequently asked questions about Chubb Assistance for New Zealand policy holders.

Emergency Assistance Around the World
If you need emergency aid, be comforted in knowing that Chubb Assistance is with you 24 hours a day, 365 days a year.

Do you require assistance?

Chubb Leisure Travel Insurance policyholders- call +64 9 374 1774.
Chubb Business Travel Insurance policyholders- call +64 9 374 1775.

Chubb Assistance is available 24 hours a day, 7 days per week.

Note: This service is only available to Chubb Insurance New Zealand Limited Policy Holders.


WorldAware – Travel and Security Assistance

For added protection in uncertain times, Chubb has partnered with WorldAware, a crisis management assistance company, to provide Chubb Business Travel Insurance policyholders and their covered, accompanying travellers with a range of travel safety and security services.

Services include:

  • Immediate access to security experts for any security or safety concerns
  • Ground support and/or evacuation assistance in the event of civil unrest, political instability, natural disaster or a terrorist incident

Chubb policyholders, please click here to register for WorldAware services.