Accident & Health Claims

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Making an Accident & Health Claim

At Chubb, we recognise that every claim made is the result of an unfortunate event, some very traumatic and life changing.

In Chubb claims, we are there to support and assist our customers, attempting to respond to their needs and not just the claim event.

Our online claims portal has been designed to create a fast and easy way to register and track the progress of your claim, or alternatively, you can request and complete a claim form.

For Accident and Health claims, you can register your claim via our 24/7 online portal: Chubb Claim Centre

Watch the video below for more information on the Chubb Claim Centre. 


Let us introduce you to the award-winning Chubb Claim Centre*

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  • Digital - Time is precious and we increasingly demand new and quicker ways to get things done. Our intelligent online claims portal allows customers to submit their claim 24/7, 365 days of the year, from any device including smartphone, PC or tablet.
  • Fast - The average time to register a new claim is less than nine minutes, which is significantly faster than traditional methods of notification. You'll also receive instant acknowledgment and a token number, which allows you to track the progress of your claim.
  • Intuitive - The portal will only ask questions relevant to the individual claim circumstances and will fast-track claims that do not require further documentation or assessment
  • Efficient - You can upload supporting documents, which limits follow-up requests from Chubb therefore reducing the life cycle.
  • Flexible - The claims portal has many flexible options for white labelling for brokers and customers to help facilitate a smooth and effective claims process.

All claims are subject to the terms, conditions and exclusions of the relevant product disclosure statement and/or policy. Please read this information carefully before making a claim and/or contact your broker or us for more information.

*The Chubb Claims Centre is for A&H claims only.