- Individuals & Families
- Businesses
- Brokers
With more than 25 years of experience providing travel insurance to Australians, Chubb Leisure Travel Insurance can help protect you and your family while you travel overseas, knowing Chubb support is there if an incident occurs.
From high-value homes and fine art collections to luxury vehicles and more, we are here to help ensure that what you treasure most is treated with expertise.
Chubb leverages superior underwriting expertise and world renowned claims, account services, and financial strength to offer insurance solutions for small and medium businesses.
Today's multinational organizations face complex and interconnected risks. We offer insurance solutions that are tailored to global needs as well as local requirements, helping them address their risk challenges.
Our broker resources centre provides you with the latest updates, insights, sales tools, training and much more.
Dedicated Commercial Claims Service
The way we handle commercial insurance claims is the acid test of our delivery. Our promise to you is that we will:
- Provide direct access to our claims experts
- Design multinational programmes with claims as an integral component
- View each and every claim individually and constructively
- Deliver the best solution for every situation
- Handle all claims quickly and seamlessly
- Communicate at every stage
- Appoint the right experts worldwide for each situation
- Ensure consistency in our service – the world over
- Maintain the ability, financial strength and liquidity to be able to pay claims
- Never forget the commitment shown to us by clients and brokers
Dedicated Commercial Claims Service
Commercial claims capability
Business and life are global; incidents can occur in any part of the world, complicated by culture, legislation and language. Chubb’s strong worldwide network of operations provides the local expertise our clients require. No matter where an incident occurs, we guarantee access to qualified professionals with the expertise needed to achieve the best result. With a wide range of products and extensive reach, Chubb delivers a global claims service consistently, across all lines of business.
Our people
Our claims philosophy is based upon Chubb working as part of your extended risk management team. That’s why our people are such a fundamental part of what we offer. It is why we have Claims Client Relationship Managers, a team bridging the traditional gap between clients, business leaders and claims management teams: a role that anticipates client requirements and delivers a well managed claims programme.
Our Commercial Claims Client Relationship Managers champion clients’ requirements throughout the claims process and use their expertise to align Chubb’s services to match clients' bespoke specifications. So if the unexpected does occur, resolutions follow.
Technical expertise
We are renowned for our technical ability and empower our claims teams to take high-level decisions. In addition, we have long-standing, fruitful relationships with external advisers such as lawyers, risk engineers, loss adjusters and recovery specialists. These quality associates work as part of the claims team to the same exacting standards of service we expect of ourselves.
Transforming data into meaningful information
Accurate management information is essential for controlling risk. We record claims information swiftly and correctly to enable you to form an accurate picture of losses, understand trends and plan for improvement. We can provide a management information suite that meets the needs of your particular programme. In addition, our web-based claims management system ensures worldwide reporting and trending information is only a click away.
Aaron Turner
Commercial Claims Relationship Manager
Aaron Turner joined Chubb UK in 2008 as a Senior Claims Specialist before moving to Chubb Australia in 2011. Aaron has over 10 years’ London market experience in Property and Casualty claims, working predominantly on employers’ liability, public and products liability matters, and custom products including life science and errors and omissions claims. In his current role, Aaron is responsible for managing the Australian and New Zealand Casualty claims team, which handles a wide variety of personal injury and property damage claims, as well as complex products liability and breach of contract claims.
We make it easier for you
Chubb is not simply your insurer, we are your business partner. We seek to truly understand your business insurance needs, the risks you face now, and in the future, so that we can be alongside with you to take on these challenges.
For organizations that span geographies, risks are interconnected and magnified. Our goal is to make managing your insurance program as easy as possible, and we have structured the Major Accounts division accordingly. Our global, multidisciplinary network is dedicated to providing you with comprehensive support in all areas of your program, at all times. It’s a complete approach that spans borders, lines of business and service areas seamlessly. There’s nothing easy about managing a global insurance program. We just make it easier for you.