At Chubb, we recognise that every claim made is the result of an unfortunate event, some very traumatic and life changing.
In Chubb claims, we are always there to support and assist our customers, responding to their needs and not just the claim event.
Our online claims portal has been designed to give you more control and convenience. You will receive an instant acknowledgment notification and token number, which allows you to track the progress of your claim.
You can also upload supporting documents which can help to limit follow-up requests from Chubb and in turn, reduces the life cycle of your claim.
For Accident and Health (A&H) and Travel Insurance claims, you can submit your claim 24/7 using online claims portal - Chubb Claims Centre.
Please ensure that you claim is submitted to Chubb within 30 days from the date of the occurrence.
For assistance, please contact our Customer Service Representatives during office hours (Mondays to Fridays, excluding Public Holidays) at:
+65 6299 0988 (General Claims)
+65 6299 0922 (AMEX Claims)