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The insurance claims process can sometimes be, well, a process. At Chubb, it's different. That's because we're not just in the insurance business, we're in the people business. Our experienced claims specialists are relentless about every detail in the most personal way possible. Whether you have a commercial or personal insurance plan with us, it's our policy to make your life easier. 

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Report a Claim
Report a Claim

Accident & Health, Travel, Residential and Gadget Claim

Submit your Accident & Health (A&H), Travel, Residential, or Gadget claim online via MyAccount - an e-Services portal that provides instant access to manage your policies or claims. 

You will receive an instant acknowledgment notification and token number, which allows you to track the progress of your claim. You can also upload supporting documents which can help to limit follow-up requests from Chubb and in turn, reduces the life cycle of your claim.


Other Personal Insurance Claim

Download the respective claim form and submit the completed form to us via email

Business Insurance Claim

Submit the relevant claim form and supporting documents (where applicable) to the respective contact details:

You're more than a claim. You're our client.®

Raise your expectations of what your insurer should deliver.

Our Promise

Empathy, Efficiency & Expertise

If a solution is possible, we'll find a way to make it happen.

Craftsmanship means getting every detail in your claim right.