The insurance claims process can sometimes be, well, a process. At Chubb, it's different. That's because we're not just in the insurance business, we're in the people business. Our experienced claims specialists are relentless about every detail in the most personal way possible. Whether you have a commercial or personal insurance plan with us, it's our policy to make your life easier.
Submit your Accident & Health (A&H), Travel, Residential, or Gadget claim online via MyAccount - an e-Services portal that provides instant access to manage your policies or claims.
You will receive an instant acknowledgment notification and token number, which allows you to track the progress of your claim. You can also upload supporting documents which can help to limit follow-up requests from Chubb and in turn, reduces the life cycle of your claim.
Submit the relevant claim form and supporting documents (where applicable) to the respective contact details:
You're more than a claim. You're our client.®
Raise your expectations of what your insurer should deliver.
Hear from Our Customers
"Very quick, simple, uncomplicated claims process dealt with professionally and painlessly."
- Richard L.
"Chubb Masterpiece is a must have product for keeping all the belongings of you and your family secure and giving you peace of mind. My pride and joy watch was badly damaged in an accident and the claim was handled extremely quickly and professionally. And this isn't the first time Chubb and their agents have swooped to the rescue in such a fashion. The lifesaver that transformed my feelings of heartbreak into relief was Gayle Shepherdson. Thank you Gayle."
- Mike P.
"Fantastic claim experience after unfortunate incident for my daughter re theft in Spain. Prompt efficient service which I really appreciated."
- Jason K.
"Lost a valuable piece of hearing hardware. The claim process was seamless and efficiently handled by Chubb."
- Benjamin S.