For an optimal site experience, we recommend using a different browser.
Using Internet Explorer may prevent you from accessing, and some site features may not function as expected.

skip to main content

Customer Service

Note: For general enquiries, you may wish to start a WhatsApp Chat with our Customer Service Representatives. For non-urgent enquiries, kindly drop us an email instead.

Operating Hours: Mondays – Fridays (excluding Public Holidays), 9.00am – 5.00pm.

For General Enquiries

WhatsApp Chat

Start a chat +65 6299 0988



Call    +65 6299 0988


For DBS Policies



+65 6398 8797


For Leisure Travel Policies

You can refer to our FAQs for answers to some of the most common questions pertaining to leisure travel policies. 

As part of the No-Questions-Asked-Policy-Cancellation and Refund Campaign, to cancel your Chubb-underwritten individual Single-Trip policy, please submit your details here and our representatives will assist with the cancellation.

T&Cs apply:​


For Claims Related Matters

You can submit your Accident & Health or Travel insurance claim at our online Chubb Claim Centre.

Alternatively, you may wish to visit our Claims page for more details:

Office Location

Have questions?

Let us help.
Reach out to our Customer Service team for assistance.