Customer Service
Note: For general enquiries, you may wish to start a WhatsApp Chat with our Customer Service Representatives. For non-urgent enquiries, kindly drop us an email instead.
Operating Hours: Mondays – Fridays (excluding Public Holidays), 9.00am – 5.00pm.
For Leisure Travel Policies
You can refer to our FAQs for answers to some of the most common questions pertaining to leisure travel policies.
As part of the No-Questions-Asked-Policy-Cancellation and Refund Campaign, to cancel your Chubb-underwritten individual Single-Trip policy, please submit your details here and our representatives will assist with the cancellation.
T&Cs apply: chubb.com/leisuretravelcampaign
For Claims Related Matters
You can submit your Accident & Health or Travel insurance claim at our online Chubb Claim Centre.
Alternatively, you may wish to visit our Claims page for more details: www.chubb.com/sg-en/claims.
Office Location
Related Content
Have questions?
Let us help.
Reach out to our Customer Service team for assistance.
