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Claim Forms

Download the relevant claim forms for commercial or personal insurance claims. 
Business Insurance Claims

For Corporate Accident & Health / Travel Insurance Claims, please download the relevant claim form and submit the completed form to AHClaimsConnect.MY@chubb.com

For Property & Casualty Claims, please download the claim form below and submit the completed form and supporting documents (where applicable) to: ClaimsP&C.MY@chubb.com:

For Workman Compensation Claims, please download the claim form below and submit the completed form and supporting documents (where applicable) to: AHClaimsConnect.MY@chubb.com.

Personal Insurance Claims

For Accident & Health Claims, please submit your claim online via MyAccount - an e-Services portal that provides instant access to manage your policies or claims.

For Gadget Claims, please download the claim form below and submit the completed form and supporting documents (where applicable) to: SPLClaims.MY@chubb.com:

For Motor Claims, please submit your claim online via our MY Chubb Motor Assist app or portal. Download the MY Chubb Motor Assist app:

Reporting your motor claim through our mobile app or online portal is the fastest and most convenient way to get help. You can submit your claim anytime, upload photos and documents directly from your device, and receive real-time updates on your claim status—all in a secure, paperless environment. Enjoy quicker processing and hassle-free support, wherever you are.

Alternatively, for roadside or towing assistance, contact our 24-hour Roadside Assistance at 1300-88-0128 or via WhatsApp. 

For Residential Claims, please download the claim form below and submit the completed form and supporting documents (where applicable) to: ClaimsP&C.MY@chubb.com:

For Travel Claims, please submit your claim online via MyAccount - an e-Services portal that provides instant access to manage your policies or claims.