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Electronic Document Transfer

Electronically submit any required documents for an existing covered claim from anywhere at any time.  Simply email Be sure to have your claim reference number ready.

Preferred Vendor Network

You wouldn't trust just anyone to restore your home, car or property after an accident or loss. Neither would we. That's why we've carefully assembled a network of best-in-class professionals in loss mitigation, home construction and restoration, auto body repair and other services who share our commitment to consistently delivering the highest standards of quality and service.

As a valued Chubb client, you have access to this select group of service providers and may even qualify for preferred pricing or priority service. Whether you select from our list of preferred vendors or your own service provider, the choice is always yours.

Please speak with your adjuster if you have questions about which vendor to use.

Claims Survey

We understand that behind every claim is a person or a business, and it's our mission to earn their trust. Let us know if we succeeded by completing our claims survey. Please have your Survey Reference Number handy that was provided on the Claim Satisfaction Questionnaire you received in your Claim Settlement mailing.