The “Internet of Things” (IoT) is a revolution with the potential to improve industrial and business efficiency, customer satisfaction, and company profitability. However with new technologies come unfamiliar business risks — risks that must be managed and mitigated.
The IoT consists of a wide variety of data collecting and control sensors that are connected to the internet. These include thermometers, cameras, GPS devices, security devices, sensors and a host of other “smart” devices. The applications for IoT in business are rapidly expanding.
As valuable as IoT systems are, they are also vulnerable. When a device is hacked or fails, there’s usually a business — and sometimes a human — cost to pay. Just a few examples are:
Treat IoT devices as you would any other network attached piece of hardware. Conduct regular tests to verify the security of the equipment. Remember that IoT devices could be the weak entry point into your wider network.
Get risk advice from your broker. An IoT project may present completely new and unfamiliar types of risks to your business. A qualified insurance representative will be familiar with the particulars of what threats to look for.
Update your business insurance to cover IoT risks. Consider all the risks an IoT project presents, and establish what may not be covered by existing policies. For example, even if you already have cyber coverage it may not be sufficient to mitigate many of the risks you identify.
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