Long-time client Alfred has always believed in the value of having Chubb insurance. And throughout his 20 years with Chubb, the support and kindness he received during a few claims defined his Chubb experience.

For example, when Alfred’s son had a car accident, Alfred received 100% of his car’s value – meaning no depreciation – after filing a claim for a total loss. And an accident on Father's Day weekend resulted in a quick response from Chubb and Peter’s broker, who arranged for a car tow and provided a rental car drop-off at his home within hours. What could have been a frustrating incident turned into a painless hiccup.

To Alfred, Chubb always honoured their promise and helped him resolve any problem. And his broker Peter was always a friend, and not just a broker. That’s why after 20 years, Alfred still believes that Chubb is the best choice for him.