- Individuals & Families
- Businesses
- Partners & Agents
Your home is more than bricks and mortar. It’s full of memories and you're reflected in every detail. So if you experience a claim, you’ll most likely want your life back, and to rebuild without hassles, headaches, or delay.
Designed to cover you and your family in the event of accident-related injuries and disabilities.
We know that innovative products go hand in hand with superior service. At Chubb, we offer a range of value-added services and customised solutions for that added advantage to meet various needs.
Chubb leverages superior underwriting expertise and world renowned claims, account services, and financial strength to offer solutions for small and medium businesses.
Today's multinational organizations face complex and interconnected risks. We offer insurance solutions that are tailored to global needs as well as local requirements, helping them address their risk management challenges.
Chubb has a proven track record of maximising ancillary revenue for more than 120 business partners across the globe.
Our Capabilities
Data & Technology
- Using predictive models to reach out to the most relevant customers.
- Optimise campaigns using expected response, plan levels, price points and product sequencing.
- With data analytics, we can also predict attrition rates and periods.
- Identify cross-selling opportunities.
Multiple Channels & Point of Sale
Chubb is able to create multi-dimensional eco-systems that use collaborative selling approaches across both online and offline channels. Depending on the customer segments of the business partners, Chubb can deploy the most effective channel to reach the potential customer.
- Online/Mobile
We enable partners to easily design, launch and manage insurance offerings to their customers via websites or mobile applications through Chubb StudioTM. Positioned as ‘Insurance in a Box’, the secure and scalable platform has improved speed-to-market for our partners.
- Face2face or Point of Sale
For business partners with a shopfront presence, we provide insurance product training for their customer-facing staff.
- Telemarketing
For business partners who prefer a ‘human voice’ to connect with their customers, we have more than 3,000 telemarketers trained to close sales effectively using scripts that work.
Relevant and Affordable Products
Over 150 consumer products tailored for individuals and families are available. In view of the rising middle class in Asia, Chubb is able to meet the increasing demand for insurance products that are relevant and affordable.
Here are some examples of the insurance products for the various sectors.
Financial
- Purchase Protection
- ATM Theft
- Fraud Protection
- Identity Theft
- Life protection, Savings, Retirement
Telecommunications/Mobile
- Device Protection
- Handset Cover
- Bill Protection
- Personal Accident
- Personal Cyber Protection
Travel
- Overseas Medical Expenses
- Flight Delays/Cancellations
- Baggage Loss/Damage/Delay
- Loss of Travel Documents
- Event Cancellation Cover
Retail/E-retail/Payments/Loyalty Programs
- Purchase Protection
- Refund Protection
- Wallet Guard
- Gadget Cover
- Home Contents
Affinity & Membership Organisations/Agents & Brokers
- Personal Accident
- Critical Illness
- Travel Insurance
- Dental Insurance
Service Excellence that Increases Loyalty
We understand the importance of timely and satisfactory settlement of each and every claim. It’s important to us because it’s important to your customers.
Chubb’s strong worldwide network of operations enables us to pay claims locally. With Chubb Claim Centre, customers can file their claims online at their convenience. It also enables them to check the status of their claim.
To take our claims service to a higher level, Chubb has launched a ‘Fast Track Claims’ procedure to manage lower-value, high-volume claims efficiently. In countries where feasible, real-time claims payment is being progressively implemented to enhance customer satisfaction.
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