Use of MyAccount
In offering the MyAccount facility, Chubb is making available to you the ability to view and update your account details, view your policy information, submit claims and access certain other online services which Chubb may make available from time to time.
You are reminded that you are solely responsible for providing us with true, accurate and complete information. Any failure to fully and faithfully disclose all facts which you know or should know in respect of your Policy could render the policy void.
You are responsible for the confidentiality and use of your Username, PIN and any other security information. You understand that any person with knowledge of your Username and PIN will have the ability to access your account information in MyAccount.
If you suspect a security breach may have occurred, you shall immediately notify us at +65 6299 0988. You shall also immediately notify us if there are errors or discrepancies in your account, statements or transaction history.
If you fail to notify us as outlined above, neither Chubb, nor any of its employees, affiliates, or subsidiaries, will have responsibility or liability to you arising from such failure to notify in a timely manner. You accept full responsibility for the monitoring of your account.
Personal Data & Privacy
During your use of MyAccount, you may provide personal data including your:
In providing Chubb your personal data, you give consent and authorisation to Chubb to collect, use, disclose, and/or process your personal data without further notification to you confidentially with our affiliated companies, third party service providers, business partners and/or other parties, which may be sited outside Singapore, for administering policies taken out with Us, handling claims and customer services including MyAccount maintenance. If you are submitting information relating to other individuals, you must ensure that they are aware of how their personal data will be handled as described above.
Chubb is not able to guarantee that you will have continuous access to MyAccount or that it will be fault free. Chubb will not be liable in the event that MyAccount is unavailable to you for any reason including upgrades, preventative or remedial maintenance activities, further Chubb reserves the right to suspend or terminate the availability of MyAccount at any time.