- Individuals & Families
- Businesses
- Partners & Agents
Your home is more than bricks and mortar. It’s full of memories and you're reflected in every detail. So if you experience a claim, you’ll most likely want your life back, and to rebuild without hassles, headaches, or delay.
Designed to cover you and your family in the event of accident-related injuries and disabilities.
We know that innovative products go hand in hand with superior service. At Chubb, we offer a range of value-added services and customised solutions for that added advantage to meet various needs.
Chubb leverages superior underwriting expertise and world renowned claims, account services, and financial strength to offer solutions for small and medium businesses.
Today's multinational organizations face complex and interconnected risks. We offer insurance solutions that are tailored to global needs as well as local requirements, helping them address their risk management challenges.
Chubb has a proven track record of maximising ancillary revenue for more than 120 business partners across the globe.
Going beyond customers' expectations
Congratulations to Kho Yen Wei for receiving the Gold Award at the 2019 EXSA presentation ceremony
Chubb in Singapore is proud to be an award recipient of the Excellent Service Awards (EXSA)
The Excellent Service Award (EXSA) is a national award managed by SPRING Singapore and administered by the Association of Banks in Singapore. EXSA recognises the best of the best individuals who have gone beyond the call of duty to deliver exceptional service in their respective lines of work. The award was implemented to recognise the efforts of service staff and inspire them to reach greater heights, be service champions and enhance professionalism in their service delivery.
Participating organisations from various industries were tasked to nominate their employees for the 3 award levels – Silver Award, Gold Award, Star or SuperStar Award. In order to be eligible, nominees must reach at least a year of service with the organisation and have attended at least 1 Service Skill Upgrading programme in the past year. Nominees must also attain at least 2 customer compliments and provide constructive suggestions that contribute to service improvement during the qualifying period of the award nomination.
Characteristics of EXSA nominees
EXSA nominees must also possess the following characteristics:
- Prompt and proactive in anticipating and attending to customer
- Accurate, consistent and seamless in service delivery
- Knowledgeable and helpful in communicating service offerings
- Empathetic, flexible and uses good judgement to understand and respond to different needs
- Effective and reflective in the handling of feedback and resolution of difficult situations
Our awards
- 2024 - 1 Star, 4 Gold, 3 Silver
- 2023 - 1 Star, 4 Silver
- 2022 - 3 Gold, 3 Silver
- 2021 - 14 Silver
- 2019 - 1 Gold
- 2018 - 1 Gold, 4 Silver
- 2017 - 2 Silver
- 2015 - 1 Gold, 3 Silver
- 2014 - 2 Silver
We honour the achievements of our Chubb employees who have received this award over the years, and we are very proud of their continued efforts to deliver on our commitment to provide the best-in-class service experience to our customers.