An ACAS officer will only contact you if the individual has indicated that they have a complaint but are willing to take part in Early Conciliation.
This is likely to be your first notification that you might be facing a claim. It is important that you engage in the process. If not you will miss this early opportunity to find out more about the allegations and potentially resolve the dispute before an Employment Tribunal claim is made.
What should I do when I am contacted by ACAS?
- Call the Gateley Legal Advice Helpline on 0845 250 8585. You will be advised by a team of specialist employment solicitors on the next steps you need to take.
- Inform your broker immediately and ensure notification is in turn made to Chubb otherwise this could invalidate cover under the policy.It is important that you act quickly to maximise the chance of keeping costs down and reduce the risk that a form Employment Tribunal claim will be made.
- Confirm to ACAS that you wish to engage in the process and that you will pass on details to your legal representative who will contact them.
- Gateley can guide you through the entire process and if you engage them you will benefit from pre-approved and preferential rates.
- Try to obtain as much information as possible regarding the potential claim
- Do not make any admissions or say anything which may prejudice your defence of any potential claim
- Do not try and reach a settlement yourself.