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Solutions for businesses large and small

Helping employers meet their duty of care obligations

Tailored cover and innovative digital services

Award Winner!

Chubb Travel Smart has been named winner of a Silver Stevie Award in the Mobile Site & App Travel category at the 2019 International Business Awards!

Find out what the judges said >

                      Stevie award logo

Helping employers meet their duty of care obligations

To help take care of your travelling employees, Chubb has developed a proposition that combines comprehensive cover, 24/7 assistance and innovative digital solutions for employees who travel for business.

Chubb Business Travel Insurance has been created to support risk and HR managers and insurance buyers from small to large businesses with their duty of care obligations. The proposition provides superior levels of service and cover for employees, enabling them to travel with confidence.


  • 24/7 insurance coverage for travel anywhere outside of the home country or country of permanent assignment

  • Medical expense cover for doctor visits and inpatient hospital treatment for emergencies or serious injury

  • Emergency medical transportation

  • Security evacuation covering a wide range of perils, including political or social unrest, terrorist attack or natural disaster

  • Trip interruption benefits covering accident and sickness

  • Lost or damaged baggage, passports or other travel documents

  • Visa protection cover for non-refundable travel or accomodation expenses if a visa is denied

  • Ticket upgrade cover for any costs incurred to upgrade a ticket in the event of flight delays

  • Travel delay and compensation for overbooked flights

  • Collision damage waiver cover for excess costs which may be incurred when hiring a vehicle

  • Seach and rescue cover for costs related to search and rescue operations should a traveller go missing whilst travelling internationally.

Case study: Illness while travelling to the US

Claim paid: R2 million

The company was able to fulfil their contract and deliver an important project on time. 

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24/7 assistance

Through Chubb Business Travel Insurance, clients have access to both pre-travel advice, dedicated world-wide 24/7 medical and security assistance and claims notification, meaning you’re in safe hands wherever and whenever you travel.

If your itinerary involves arranging a visa, our online visa portal allows quick and easy access to the right insurance documentation. All you need is  your policy number.

Digital Solutions: Chubb Travel Smart

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Chubb Travel Smart provides a complete business travel duty of care solution for employees and risk and HR managers, including:

  • A handy smartphone app for travelling employees providing easy access to medical and security assistance, live location-based alerts and useful country information
  • Integrated pre-travel eLearning, including videos and competency testing for travelling employees on topics such as terrorism, health risks, travel preparation and cyber safety
  • Dedicated online dashboard for risk, HR and insurance managers, providing real-time information on travelling employees, including their location and whether they are travelling in high risk areas
  • Alerts and notifications sent directly to employees to help them stay one step ahead of the risks and alter their travel plans accordingly

Chubb Travel Smart: enabling smarter, safer business travel

Find out more about Chubb Travel Smart, our leading duty of care solution designed to help employees travel with confidence