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Consumers have never been more powerful than in today’s digital age. They can search, compare and purchase products/services with just a few clicks or swipes. Anytime, anywhere and on any device. The power is in their hands and customer loyalty has been seriously challenged.

How can brands:

  1. Create and maximise their revenue to drive customer loyalty going forward? 

  2. Differentiate from their competition and build their Unique Selling Points?

  3. Harness the power of digital technology to transform customer engagement?

  4. Create a delightful customer experience to enhance brand reputation in the long term?

Chubb’s Value Proposition

We have been partnering with some of the world’s leading consumer brands from various industry sectors. Our partners rely on us to offer affordable and relevant insurance products to their customers at the right time, at the right price and using the right channel. 

As customers grow to value our products and experience our customer service, they are more likely to be loyal to the brands that make this happen. In the long term, the partners’ brand value will be enhanced.   

We stay true to our value proposition of helping our partners grow their revenue streams, build customer loyalty and enhance their brand value.  

Business partners have chosen Chubb and stayed with us for the following reasons:

Specialists in data analytics, digital, underwriting, claims and revenue optimisation
More than 120 major business partners in Asia Pacific have chosen Chubb.
More than 3,000 telemarketers and 10,000 agents/branch staff trained by Chubb to promote insurance products in Asia Pacific.
575 Customer Service staff answer 2.8m calls annually to address customer queries in the region.

Improve Customer Experience


How Chubb can enable consumer brands to improve their customer experience

Banks and the Digital Wallet Race: The Embedded Insurance Strategy