- Individuals & Families
- Businesses
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FamilyCare
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Key benefits
Coverage limit up to VND 1.5B
Annual check-up, vaccination, dental benefits
Customer support available 24/7
Full coverage for day case treatment
Reimbursement for pre and postnatal services under Maternity benefit
Direct billing at +120 hospitals nationally
Insurance benefit
Medical services
| Medical Services | Plan O1 (VND) | Plan O2 (VND) | Plan O3 (VND) | Plan O4 (VND) | Plan O5 (VND) |
|---|---|---|---|---|---|
Annual Overall Limit |
10,000,000 |
15,000,000 |
20,000,000 |
35,000,000 |
100,000,000 |
General Outpatient Services |
Fully covered |
Fully covered |
Fully covered |
Fully covered |
Fully covered |
Specialist Outpatient Services |
1,000,000 |
2,000,000 |
3,000,000 |
Fully covered |
Fully covered |
Laboratory and X-ray Services |
1,000,000 |
2,000,000 |
3,000,000 |
Fully covered |
Fully covered |
Prescribed Drugs |
Fully covered |
Fully covered |
Fully covered |
Fully covered |
Fully covered |
Chinese Herbalist, Bonesetter & Acupuncture |
250,000 |
350,000 |
450,000 |
750,000 |
1,250,000 |
Physiotherapy and Chiropractor Treatment (Upon referral) |
250,000 |
350,000 |
450,000 |
750,000 |
1,250,000 |
Annual Medical Examination/Work Permit Medical Check-up |
Not applicable |
Not applicable |
Not applicable |
1,000,000 |
2,000,000 |
Annual Vaccination |
500,000 |
500,000 |
500,000 |
1,250,000 |
1,250,000 |
Optical Care |
Not applicable |
Not applicable |
Not applicable |
1,000,000 |
2,000,000 |
Dental Services
| Dental Services (Available when applying together with optional outpatient and subject to 20% co-payment) | Plan O1 (VND) | Plan O2 (VND) | Plan O3 (VND) | Plan O4 (VND) | Plan O5 (VND) |
|---|---|---|---|---|---|
Dental Overall Annual Limit |
10,000,000 |
10,000,000 |
10,000,000 |
10,000,000 |
10,000,000 |
Routine Oral Examination |
2,000,000 |
2,000,000 |
2,000,000 |
2,000,000 |
2,000,000 |
Basic Dental Services |
Fully covered |
Fully covered |
Fully covered |
Fully covered |
Fully covered |
Major Dental Services |
Fully covered |
Fully covered |
Fully covered |
Fully covered |
Fully covered |
Maternity care
| Maternity Care (Available when applying together with hospitalisation service) | Plan O1 (VND) | Plan O2 (VND) | Plan O3 (VND) | Plan O4 (VND) | Plan O5 (VND) |
|---|---|---|---|---|---|
Maternity Overall Annual Limit |
50,000,000 |
50,000,000 |
50,000,000 |
50,000,000 |
50,000,000 |
Pre-natal, postnatal services, cost of delivery including all hospital and professional fees arose due to miscarriage, pregnancy complications, medically required abortion and up to 30 days for new-born baby care (subject to 12 months waiting period (*) and payout scheme as following) |
Fully covered |
Fully covered |
Fully covered |
Fully covered |
Fully covered |
First year overall annual limit (from the first effective date of Maternity benefit) |
0 |
0 |
0 |
0 |
0 |
Second year overall annual limit (from the first effective date of Maternity benefit) |
25,000,000 |
25,000,000 |
25,000,000 |
25,000,000 |
25,000,000 |
Third year and thereafter overall annual limit (from the first effective date of Maternity benefit |
50,000,000 |
50,000,000 |
50,000,000 |
50,000,000 |
50,000,000 |
Frequently asked questions (FAQs)
Insured person:
- Individual
- Family: including legally spouse and children
Age of inception:
- New members: from 18 to 49 years old (F1, F2) or 64 (F3, F4, F5)
- Renewal members (adult): up to 74 years old
- Children: from 15 days old up to 18 years old, extended to 23 years old if still in continuous full-time education
Exclusion terms: Please read the details at FamilyCare Policy Wording.
FamilyCare is a comprehensive insurance product, with advanced benefits and flexible premium.
Benefits of FamilyCare:
- No limit on hospitalization services
- Coverage for general and specialist outpatient treatment services, Prescribed Drugs, etc.
- Coverage for annual checkup, vaccination, dental and optical care
- Maternity benefit (optional) offered for Individual/Family
Waiting period means the period of consecutive days when the benefits are not payable.
FamilyCare waiting period:
- 30 days: for all treatments (except due to accident)
- 365 days from the effective date to the first symptom onset: for costs of treating cancer, musculoskeletal disease and cardiovascular disorders
- 90 days from the Effective day to the first symptom onset: applies to all types of Cancers
Of course. Maternity insurance benefits will help lessen financial pressure for new parents, during pregnancy and childbirth.
FamilyCare offers maternity benefit for:
- Pre-natal and postnatal services
- Cost of delivery
- All hospital and professional fees arose due to miscarriage, pregnancy complications, medically required abortion
- Cost of new-born baby care upto 30 days
Please be noted that the pregnancy’s conception date shall be after twelve (12) consecutive months from the first effective date of Maternity benefits.
Therefore, customers should buy FamilyCare with Maternity benefits at least 12 months before pregnancy's conception date to get the reimbursement for this benefit.
Please read the details at Familicare Policy Wording.
Most customers do not need a general medical examination before purchasing Family Health Insurance.
However, we will require a health check-up if the insured person meets one of the following criteria:
- 50 years old and over
- Have pre-existing condition
- BMI of 31 or higher
When buying FamilyCare, customers can enjoy direct billing services at Vinmec, Viet Phap, Thu Cuc, Hanh Phuc, FV, Mekong, etc. and 120+ affiliated hospitals nationwide.
Besides, customers might get the medical treatments at any legal hospitals/clinics in Vietnam and ASEAN countries (except Singapore).
See more at Hospital List.
(*) The waiting period for the Maternity benefit is 12 consecutive months starting from the first effective date of the Maternity benefit of Insured. Under any circumstances, the conception date of the Insured as confirmed by Obstetrician/Gynecologist shall be after the period of 12 consecutive months from the first effective date of the Insured's Maternity benefit.