AutoCare

Premium auto insurance solutions designed to protect your vehicle with full coverage, giving you total peace of mind. Get quick and easy online car insurance quotes, with fast online purchase and self-inspection via mobile.

Key benefits

Comprehensive coverage

Protect against collisions, fire, natural disasters, theft, vandalism, and more with robust car insurance plans

Free 24/7 rescue

Enjoy towing up to 4 million VND/year and 24/7 roadside assistance for breakdowns, tire issues, and more

Hydrolocked engine coverage

Special coverage for water-damage caused by flooding — especially useful during the rainy season

Nationwide standard garages

Repairs completed at certified garages across the country to ensure high-quality service

Self-inspection process

Inspect your vehicle at home or use guided support via our user-friendly online platform

Transparent claim process

With our Hotline 1800 599 998 (24/7, toll-free), you’ll get immediate assistance and step-by-step guidance for claims

Frequently asked questions (FAQs)

You have multiple easy options to receive a car insurance quote or auto insurance quote

  1. Visit our online portal and get car insurance quotes instantly
  2. Submit your info in the registration form and a Chubb insurance advisor will call you
  3. Contact our toll-free Hotline 1800 599 998 

Premiums (auto insurance quote) are calculated based on various factors, such as vehicle and driver profile, driver age, residence, claims history, chosen coverage, and deductible.

Get your direct auto insurance now, available for all car models.

For special requests, contact our Hotline 1800 599 998 (24/7, toll-free) for personalized assistance.

Follow these steps:

Step 1: Call 115 if there are injured victims

Step 2: Call Hotline 1800 599 998 (24/7, toll-free) for support by our customer service representatives

Step 3: Call 113 if there is traffic accidents, theft, break-in, robbery, vandalism or malicious behavior

Step 4: Take necessary measures to minimize loss and damage

Step 5: Cooperate with the adjuster who will be sent to the scene to conduct assessments and guide you through the process

Step 1. Notification
Immediately notify Chubb Assurance of the incident/accident by calling our Hotline at 1800 599 998 (24/7, toll-free).

Provide detailed information about the incident and follow the guidance given by our customer support team.

Choose your preferred repair garage.

Schedule an appointment for damage assessment.

Step 2. Inspection / Damage Assessment
Bring your vehicle to the selected repair garage as scheduled for the damage inspection.

Fill in the claim request form and submit the required documents to Claims Adjuster at one of the following locations:

  • Head Office: Floor 18, Vincom Building, 45A Ly Tu Trong, Sai Gon Ward, Ho Chi Minh City, Vietnam
  • Hanoi Branch Office: Floor 10 - East Tower, Lotte Center Hanoi, No. 54, Lieu Giai Street, Giang Vo Ward, Hanoi City

Wait for the repair cost estimate from the repair center.

Step 3. Confirmation and claim settlement
Confirm for the repair garage to proceed with the repair based on Chubb Assurance's approved compensation amount.

Chubb Assurance will pay the approved repair cost directly to the affiliated garage.

You will be responsible for any applicable deductibles, reductions, and depreciation costs (if any) after the repair is completed.

For detailed instructions, please see more at AutoCare Claim Process.

Absolutely.

Chubb Assurance provides direct car insurance and commercial auto insurance to meet your business needs.

AutoCare insurance for business covers general business insurance, cargo insurance, liability insurance, property insurance, workers' compensation insurance and customized insurance plans for SME.

Resources

Need to Make a Claim?

Our claims specialists are here to help you every step of the way with fast, responsive support when you need it most.