Medical and Personal Accident Claims

• To notify Chubb Assurance in writing within 90 days from the first day of treatment of the Insured occurrence for which the claim is made
• Failure to notify the insured event with time limit as required will result in penalty on the percentage¹ of total claim value
• Notifying of the insured event from 91st day to 180th day: 10%
• Notifying of the insured event from 181st day to 270th day: 20%
• Notifying of the insured event from 271st to 365th day: 30%
   

¹ Percentage of total claim value

• Fill in Claim form - Personal Accident and mail all relevant documents² to Chubb Assurance Claims Department at Floor 18, Vincom Building, 45A Ly Tu Trong, Sai Gon Ward, Ho Chi Minh City
  • The original copy of medical records
  • Medical reports
  • Test result: radiographic, biopsy, cytology, tissue pathology results
  • Surgical, chemotherapy, radiotherapy certificates
  • The prescriptions
  • Supporting Invoices and receipts
  • Death certificate and Certified legal inheritance confirmation
     

² Required documents

• Upon receiving the completed set of documents, claims will be processed within maximum of 15 working days which is eligible as required in the claim procedure of the policy wording
• Any claim made by the Insured for the incurred actual expenses shall be reimbursed in Vietnam Dong subject to the prevailing regulations of Vietnamese government
• In case parent or tutor received reimbursement for the Insured under 18-year-old, the receiver shall provide the document that proves the relationship between him and the Insured such as: the copy of residence registration book or birth certificate; or other documents subject to the prevailing regulations of law

• To notify Chubb Assurance in writing within 90 days from the first day of treatment of the Insured occurrence for which the claim is made
• Failure to notify the insured event with time limit as required will result in penalty on the percentage¹ of total claim value
  • Notifying of the insured event from 91st day to 180th day: 10%
  • Notifying of the insured event from 181st day to 270th day: 20%
  • Notifying of the insured event from 271st to 365th day: 30%
     

¹Percentage of total claim value

• Fill in Claim form - CancerCash and mail all relevant documents² to Chubb Assurance Claims Department at Floor 18, Vincom Building, 45A Ly Tu Trong, Sai Gon Ward, Ho Chi Minh City
  • The original copy of medical records
  • Medical reports
  • Test result: radiographic, biopsy, cytology, tissue pathology results
  • Surgical, chemotherapy, radiotherapy certificates
  • The prescriptions
  • Supporting Invoices and receipts
  • Death certificate and Certified legal inheritance confirmation
     

² Required documents

• Upon receiving the completed set of documents, claims will be processed within maximum of 15 working days which is eligible as required in the claim procedure of the policy wording
• Any claim made by the Insured for the incurred actual expenses shall be reimbursed in Vietnam Dong subject to the prevailing regulations of Vietnamese government
• In case parent or tutor received reimbursement for the Insured under 18-year-old, the receiver shall provide the document that proves the relationship between him and the Insured such as: the copy of residence registration book or birth certificate; or other documents subject to the prevailing regulations of law