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Travel internationally with peace of mind with Chubb insurance.
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Family & Home
Protect your home inside out with our comprehensive home insurance.
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Keep your business transportation safe and smooth.
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Dynamic SME
Get your business comprehensively protected with a tailored insurance plan for each type of business.
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Claim for Dynamic SME Package Insurance
Each claim is different, let us guide you through your claim.
Claim process
Step 1
Notify the relevant authorities (i.e. firefighters, and medical services) for assistance.
Step 2
To the best of your abilities, take the necessary precautions to minimise the extent of any further loss or damage.
Step 3
Report the loss to Chubb Assurance's 24/7 Customer Service Center at 1800 599 998 and follow the instructions.
Step 4
Fill in Claim Form and submit it to us with the supporting documents.
Frequently asked questions (FAQs)
- Claim form
- Business license
- Internal incident report
- Documents/invoices related to identifying the cause of loss and calculating the value of compensation
- Investigation report from the police department, should the loss be caused by unlawful acts such as theft, malicious acts, etc
- Hydrometeorology report regarding the disaster at the insured location, should the loss be caused by any natural risks
- Report issued by the police department or the fire police department, in addition to the Fire Safety Certificate, issued and certified by the city's fire brigade, should the loss be caused by fire or explosion