1. Change of address or contact information
Required Documents:
- The Policy Change and Reinstatements Request Form
- A certified true copy of your House Registration Certificate or Identity Card (if any)
2.Changes of name/family name of the Insured
Required Documents:
- The Policy Change and Reinstatements Request Form
- A certified true copy of the deed poll(name-change certificate)
3.Change of beneficiary
Required Documents:
- The Policy Change and Reinstatements Request Form
- A certified true copy of the Identity Card and House Registration Certificate of the new proposed beneficiary
4.Change of misstatement of age/gender
Required Documents:
- The Policy Change and Reinstatements Request Form
- A certified true copy of the Birth Registration or Identity Card or House Registration Certificate
- Policy Document and Processing fee of 200 baht.
- Additional premium (if any) since the change in age and sex may result in a change to the insurance premium amount
5.Change in mode of premium
Required Documents:
- The Policy Change and Reinstatements Request Form
- New mode premium
6.Requesting a new policy document due to loss of the original document
Should the policy document be lost, destroyed, or damaged entirely, the policy owner must notify the company and request a new policy document replacement.
Required Documents:
- The Policy Change and Reinstatements Request Form specifying cause of such loss or damage
- Police Report
- A certified true copy of your Identity Card
- Processing fee of 200 baht per policy document
7.Requesting a new policy-owner card due to loss of the existing one
Required Documents:
- The Policy Change and Reinstatements Request Form
- Request Form specifying cause of such loss
- A certified true copy of your Identity Card
- Processing fee of 30 baht per card
After the company receives the completed documents, the Insured will receive a new duplicate policy document or a new policy-owner card.
8.Change of signature
A change of signature is considered effective upon receipt of all supporting documents.
- Sign your previous and new signature on the Policy Change and Reinstatements Request Form
- Provide a certified true copy of your Identity Card with both the previous and new signatures
Note: After the non-contractual change or changes have been recorded, the Insured will receive a policy endorsement identifying the details of the change(s).