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Thank you for choosing Chubb Workplace Benefits as your Insurance provider.  We are committed to delivering exceptional service to our clients and their employees. 


To that goal, provided below is important information related to pay roll deductions, administration, and billing.  We have also included a section on “How to File A Claim” that details our simple process and   can be easily shared with employees.  Downloadable claim forms are included for convenience.


We are happy to provide this website for your convenience, but of course as always, we are here to answer any questions you may have or provide more information as needed.  Contact numbers are provided below as well.


Thanks again for allowing us to serve your supplemental insurance needs!

Administration- Managing Employee Terminations


If an employee terminates you can send the employee termination on your remit file or email

Withinn the email please include:

  • Date that coverage should terminate from the group;
  • Employee Name and email address;
  • Employee Policy number(s).

Once received, an email will be sent to the employee notifying them of their option to continue coverage through direct bill.

For employees who wish to cancel coverage, please have the employee reach out to customer service at:

Please submit your remittance file for back-up to:


Payment Remittance Information


Combined Insurance Company of America, a Chubb Company

8750 W. Bryn Mawr Avenue – Suite 700

Chicago, IL 60631


Tax ID : 36-2136262

We strive to make the billing process simple and easy.  We offer multiple billing methods and can work with your needs to find the best solution.  During your Implementation Call we will go over available billing options.

Premium is due by the 10th of each month.  For example, a bill is generated for coverage for 6/1/ through 6/30 on 6/20.  Premium is due on 7/10.


We can collect payment via ACH Auto Draft or a check can be mailed to us.  See below for mailing and ACH information.


Payment Options 

Lockbox Address

Address for Checks

SelmanCo – LBT Product Only

c/o People’s United Bank

PO Box 1917

Brattleboro, VT 05302-1917

Remit File Address

Remittance Reports email to

ACH Information

SelmanCo – LBT Product Only

People’s United Bank

Routing # 221172186

Account #: 6500364459

Payment check remitted to Chubb PO Box address


Address for Checks (for regular, ongoing payments)

Chubb Workplace Benefits

5277 Paysphere Circle

Chicago, IL 60674-0052 


Overnight address for Bank of America lockbox (for urgent items only)

Combined Insurance Company of America

540 W. Madison, 4th Floor (Lockbox#- 5277)

Chicago, IL 60661


For LifeTime Benefit Term

Filing Claims is Easy!


Employees can Call 855-241-9891 to file a claim.



  1. Telephone at 833-542-2013 Monday – Friday 7:30am - 6pm CST
  2. Online at
  3. Email at
  4. Mail to Chubb Workplace Benefits, Claim Department, PO Box 6803 Scranton, PA 18505-6803
  5. Fax 312-351-7120