There’s No Such Thing as a Standard Claim

We are here to resolve your claim as quickly and seamlessly as possible. We offer several options for filing your claim so you can choose which works best for you.

LIFETIME BENEFIT TERM

How to file a claim:

• Over the phone with help from our dedicated team

— call 855-241-9891

• Fax your claim form to 603-352-1179

• Email your claim form to

claims@gotoservice.chubb.com

(csmail@gotoservice.chubb.com for inquiries)

Download LifeTime Benefit Brochure

HOSPITAL CASH PLAN

For all Hospital Cash Plan claims, please call us at  at 833-542-2013 Monday – Friday 7:30am - 6pm CST and our representatives will assist you over the phone

Download Hospital Cash Brochure

ACCIDENT

When filing a Accident claim please complete the claim form with signature and submit back to us in one of the following ways:

• Telephone at 833-542-2013 Monday – Friday 7:30am - 6pm CST

• Online at
  www.chubb.com/workplacebenefitsclaims

• Email at CWBClaimsTeam@Chubb.com

• Mail to Chubb Workplace Benefits, Claim Department, PO Box 6803 Scranton, PA 18505-  6803

• Fax 312-351-7120

 

For first time claimants that want to file online, we ask that you call 833-542-2013 FIRST to register for online claims portal use.

If the claim is initiated over the phone, the claim form and supporting documentation can still be submitted via email, mail, fax, or the online portal.  Once the claim documentation is received the case manager will review and follow-up with the claimant to advise of the status and outcome. 

Download Accident Brochure

CRITICAL ILLNESS

When filing a Critical Illness claim please complete the claim form with signature and submit back to us in one of the following ways:

• Telephone at 833-542-2013 Monday – Friday 7:30am - 6pm CST

• Online at
  www.chubb.com/workplacebenefitsclaims

• Email at CWBClaimsTeam@Chubb.com

• Mail to Chubb Workplace Benefits, Claim Department, PO Box 6803 Scranton, PA 18505-  6803

• Fax 312-351-7120

 

For first time claimants that want to file online, we ask that you call 833-542-2013 FIRST to register for online claims portal use.

If the claim is initiated over the phone, the claim form and supporting documentation can still be submitted via email, mail, fax, or the online portal.  Once the claim documentation is received the case manager will review and follow-up with the claimant to advise of the status and outcome. 

Download Critical Illness Brochure

Every claim is our promise to you

From day one, we promise to treat you the way we would want to be treated, to help protect the things that matter. Regardless of whether you are dealing with an accident, illness, or loss of a loved one there is no such thing as standard. The claims experience and our team of dedicated people - it's what sets Chubb apart.