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Most customers today require credit terms in order to buy goods and services. A reluctance to offer credit can place suppliers at a distinct competitive disadvantage.  Furthermore, with competitors often having trade credit solutions of their own in place, can companies afford not to level the playing field with a trade credit solution of their own?

Despite the uncertainties in today’s marketplace, granting credit can mean the difference between missing out on opportunities and successfully securing competitive tenders and maintaining the ability to secure sustainable and profitable growth in both new and mature markets.

What Does It Protect?

We offer protection against non-payment by your customer due to insolvency, default, and country risk. In addition, there are many other coverage extensions offered depending on the business and requirements.

Coverages

Multi-Buyer

Comprehensive cover, and certainty, for your ledger (on a non-cancellable limit basis) above a level agreed between us.

  • Designed for companies willing to accept a degree of risk share and looking for an insurance partner to back up their own credit management
  • Comprehensive portfolio protection
  • High level of discretion such that most credit limit decisions are made by the policyholder
  • Claims are paid once losses exceed a certain level
  • Low administration
  • 360 online portal to manage all aspects of your policy
  • Dedicated and empowered underwriter who understands your business to make quick decisions, who manages your policy from quotation through to claims and everything in between

Named Customer

Ensuring your largest exposures are covered in case the unexpected happens.

  • Designed for companies with a portfolio of customers that is weighted towards a handful of large exposures
  • Protection on a named customer basis
  • Flexible risk share
  • Low administration
  • 360 online portal
  • Dedicated underwriter with ample authority to make quick decisions who manages your policy from quotation through to claims and everything in between

Single Customer

Trading in the knowledge that you are protected from one of your key accounts failing.

  • Designed for companies seeking protection against typically their largest single exposure which would severely impact business in the event of a default
  • Protection on a named customer basis
  • Flexible risk share
  • Low administration
  • Dedicated underwriter with ample authority to make quick decisions who manages your policy replace quotation through to claims and everything in between

Credit Complete

Stepping into the fold when your primary policy falls short.

  • Designed for companies with an existing, non-Chubb credit insurance policy that is providing insufficient coverage on certain customers
  • Complementary to the primary insurer’s policy
  • Protection on a named customer basis
  • Protection is excess of the primary insurer
  • Credit Complete closely mirrors many aspects of the primary policy
  • Simple administration through a dedicated on-line portal
  • Dedicated underwriter with ample authority to make quick decisions who manages your policy from quotation through to claims and everything in between

Why Choose Chubb?

Global Expertise

Personal service from dedicated, empowered and experienced staff. Chubb’s underwriting team works together as a single unit with strategically located hubs:

  • USA (New York, Chicago & Los Angeles)
  • Europe (London & Hamburg)
  • Latin America (São Paulo & Buenos Aires)
  • Asia (Tokyo & Singapore)

In addition, through Chubb’s extensive network of regional offices, we are in many of the world’s major cities. Feel free to contact any of the below offices for a discussion.

New York
1133 Avenue of the Americas
30th Floor
New York, NY 10036
Tel: +1 212 642 7889

Chicago
525 W. Monroe St
Suite 700
Chicago, IL 60661
Tel: +1 312 612 8827

Los Angeles
555 S. Flower St
Los Angeles, CA 90071
Tel: +1 213 612 5512 

London
Chubb Building
100 Leadenhall Street
London EC3A 3BP
Tel: +44 (0) 20 7173 7925

Hamburg
Stadthausbrücke 1-3
20355 Hamburg, Germany
Tel: +49 (0) 40 36980-5146

Singapore
138 Market Street
#12-01 CapitaGreen
Singapore 048946
Tel: +65 6398 8673

Brazil
Av. das Nações Unidas
8501 26º
Ed. Eldorado Business Tower
05425-070 São Paulo 
Tel: +55 11 4504 4334

Tokyo
Garden City Shinagawa
Gotenyama, 6-7-29 Kita-Shinagawa
Shinagawa-ku
Tokyo 141-8679 Japan
Tel: + 81 50 3164 8230

Financial Strength

Our trade credit products are backed by the security of Chubb’s financial strength; the highest among all private market trade credit insurers. This financial strength is especially important to banks and other lenders for whom receivables represent a form of collateral. The craftsmanship associated with the Chubb brand results in tailor-made solutions meeting our clients’ exacting requirements. As a matter of principle, we provide certainty of coverage for the period of the policy through non-cancellable credit and country limits, and we offer local, regional or central service according to requirements.

Enduring Expertise In Trade Credit Risk

Our underwriters are supported by a highly experienced Credit & Country Risk Management team, whose analysts monitor companies and countries where credit risk is developing.

To support companies who have global insurance programs, Chubb has centres of trade credit expertise around the world. This network also means that our trade credit risk professionals have up to date information on trading conditions everywhere that we can share with all our clients.

At Chubb, we also understand that all businesses are different with specific needs. Our underwriters work closely with our clients and are able to take fast decisions on different aspects of their cover.

Forms & Applications

Our Portal (360)

A state of the art, online platform is available for daily, real-time, interaction with Chubb. Here, Chubb clients insuring Multi-Buyers or Named Customers have the ability to:

  • Gain easy, and where required, multi-user accessibility at the desktop or on the move
  • Apply for new credit limits or uplifts
  • View and assess the insured portfolio
  • View policy documentation
  • Produce comprehensive reports through exportable data