Own Damage Claims (OD):

How can you report a claim: Either:

  1. by Email KCC@chubb.com.sa
  2. Tele. 800 1160 038
  3. Regional office address
  4. Riyadh

    Jeddah

    Al Khobar

    1st floor

    AlKhereiji Building

    Salahuddin Ayubi Street

    P O Box 1157

    Riyadh 11431

    Email: RCC@chubb.com.sa

    1st floor

    Future Business Center

    Al Mana Street

    P O Box. 3414

    Jeddah 21471

    Email: JCC@chubb.com.sa    

    8th floor

    Alkhobar Business Gate

    King Faisal Street

    P O Box. 2685

    Al Khobar 31952

    Email: KCC@chubb.com.sa

Required documents for submitting claim:

  1. Claim Form should be duly completed with the details of the accident and signed by the authorized driver or the insurer.
  2. Original accident report duly signed by Traffic Department or Najm Company with the information required.
  3. Original sketch of the accidents
  4. Copy of the insurance policy
  5. Copy of a valid driving license
  6. Copy of vehicle registration (Estimara)
  7. Original repair permit issued by Traffic Department

In case of bodily injury, an authorized medical report should be submitted as well as cost of medical expenses (subject to emergency medical expenses coverage). In case of death, copy of Medical report & death certificate should be submitted (subject to personal accidents coverage).

In-completed Claim will not be handled, receipt of claim documents does not bind Chubb Arabia to accept the claim. Claim will be settled when the company ensures compliance with the Claims/accident procedure and adherence with the terms and conditions of the insurance policy.

Third Party Motor Claims (TP):

How can you report a claim:

Either:

  1. By Email KCC@chubb.com.sa
  2. Tele. 800 1160 038
  3. Regional office address
  4. Riyadh

    Jeddah

    Al Khobar

    1st floor

    AlKhereiji Building

    Salahuddin Ayubi Street

    P O Box 1157

    Riyadh 11431

    Tele. +966 (0) 11 478 5530 ext 110

    Email: TPR@chubb.com.sa

    1st floor

    Future Business Center

    Al Mana Street

    P O Box. 3414

    Jeddah 21471

    Tele. +966 (0) 12 688 7419

    Email: TPJ@chubb.com.sa

    8th floor

    Alkhobar Business Gate

    King Faisal Street

    P O Box. 2685

    Al Khobar 31952

    Tele. 800 1160 038

    Email: TPK@chubb.com.sa


To file a claim, Kindly provide the following:

  1. A copy of the bank account showing (bank name, beneficiary name, bank IBAN)
  2. A copy of the Vehicle Registration
  3. A copy of the vehicle estimate (Taqdeer) 
  4. A copy of Najm Report or Morror Report