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Staff Management

Stay in Charge

There are significant property and personal security risks associated with maintaining personal staff. Allegations of wrongful employment acts make it into headlines all too often. Even if the allegations are false, individuals who employ personal staff are exposed to reputation damage and sizeable defense costs.

Complimentary Help Line for Domestic Employers

Call the McCalmon Group at 1.888.712.7668 (complete this Acknowledgement Form prior to calling)

The help line is a service that provides unlimited phone consultations to Signature Premier clients regarding workplace incidents or concerns. Your consultation will give you access to attorneys from the McCalmon Group, Inc., specialists in employment law, to discuss employment issues such as: Read More

  • How to properly recruit and hire prospective employees.
  • The best methods for limiting your risk when disciplining or terminating employees.
  • How to assimilate injured employees back into the workplace.
  • How to limit employee theft and other forms of wrongdoing like sexual harassment and discrimination.
  • How to manage immigration, medical leave and wage issues.
  • The do's and don'ts of investigating employee wrongdoing.

The help line is available from 10 a.m. to 5 p.m. Eastern Standard Time. Calls are returned the same business day or within 24 hours, with the exception of calls made on Friday after 5 p.m. Eastern Standard Time.

The McCalmon Group requests a signed acknowledgement form prior to the phone consultation to ensure understanding of the following:

  • Legal advice is not provided via the help line.
  • An attorney outside your jurisdiction will provide the consultation in most cases.
  • The service is not for emergency situations.
  • The service does not replace the advice of an attorney in your jurisdiction.

Chubb requests only basic identification information, such as your policy number, name or agent/broker to protect the exclusivity of this service. No other information is passed between the McCalmon Group and Chubb.

About The McCalmon Group, Inc.
The McCalmon Group is a leader in protecting families, family employers and businesses from litigation, violence, theft, abuse, fraud and other loss associated with employees, domestics, family staff, government agencies and other third parties.
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Complimentary Handbook for Domestic Employees

Access handbook

Through Chubb's relationship with the McCalmon Group, Inc., we are pleased to provide you with a complimentary model employee handbook to address issues important to domestic staff employers. Created by Jack McCalmon, President of the McCalmon group and an attorney specializing in employment law, the handbook consists of policies and educational material. Read More

Signature Premier clients can upload the handbook as a PDF or Word document and, with the help of their attorney, customize the handbook online with notices and policies such as:

  • At-Will Employment Notice (standard)
  • Equal Employment Opportunity
  • Sexual Harassment-Free Workplace
  • Family Medical Leave
  • Workplace Wrongdoing
  • Reporting Wrongdoing
  • Preventing and Reporting Workplace Violence
  • Computer, Internet and Network Usage
About The McCalmon Group, Inc.
The McCalmon Group is a leader in protecting families, family employers and businesses from litigation, violence, theft, abuse, fraud and other loss associated with employees, domestics, family staff, government agencies and other third parties.
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Complimentary Website on Employment Best Practices

Access Chubbprotection.com

Chubb is pleased to offer a web site provided by The McCalmon Group, Inc., a network of attorneys who specialize in employment law and help train companies and organizations to identify workplace violence and sexual predators. Updated monthly, the site provides information on current trends and topics, helpful information, training, and insights that can help protect your household or family office from litigation, violence, theft, fraud, and other risks associated with personal staff. Read More

About The McCalmon Group, Inc.
The McCalmon Group is a leader in protecting families, family employers and businesses from litigation, violence, theft, abuse, fraud and other loss associated with employees, domestics, family staff, government agencies and other third parties.
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Complimentary and Discounted Background Investigations

Call the Ackerman Group LLC at 1.844.868.3723

Request a Background Investigation

Request a Contractor Background Investigation

Learn More

(follow the instructions on the forms)

Through Chubb's relationship with The Ackerman Group LLC, we are pleased to provide background investigations for prospective or existing full-time and/or live-in personal employees. The first three personal employee background investigations are complimentary each year, with each additional available at the discounted rate of $200. One free contractor investigation per year is also available on a complimentary basis, with each additional available at the discounted rate of $200. Detailed background investigations can help you make better hiring choices and/or evaluate existing staff, reducing the chance of employee theft, kidnapping and other risks. Read More

Eligible staff members/staff positions include:

  • Au-pairs
  • Cooks
  • Drivers
  • Housekeepers
  • Nannies
  • Family office personnel
  • Gardeners
  • Yacht captains
  • First mates

AG provides thorough background investigations, taking the time to properly research numerous resources. This process includes verification of name, birth date, social security number and address history; corporate employment and education history; criminal history, including sex offender records, civil litigation, as well as related records at the municipal, state and federal level. Family court records will also be reviewed. In certain states a subject's driving record can be reviewed.

Even more intensive background checks are also available at the discounted rate of $400. Such investigations include all components previously described and add the following: Screening of principal(s) in local media and internet sources (Facebook, Twitter, LinkedIn, Pinterest, Instagram, etc.), as well as international/governmental watch lists; gauging of risk factors and reputation through telephone interviews of references provided to AG; and evaluation of business and community reputation.

A still higher level of background investigation is also available for an additional hourly fee.

About The Ackerman Group LLC (AG)
Since 1977, multinational corporations and affluent individuals have called on The Ackerman Group for counsel on a broad range of security and investigative-related issues. Our emphasis is always on prevention, but when summoned in an emergency, we respond with unparalleled professionalism. Our methodologies are thorough, balanced, deliberate, proven and cost effective. And our discretion is absolute. For more, visit www.ackermangroup.com.
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Discounted Credit Reports for Your Tenants and Employees

Call the Ackerman Group LLC at 1.844.868.3723

Request a Tenant Credit Report

Request an Employment Credit Report

(follow the instructions on the forms)

Through Chubb's relationship with The Ackerman Group LLC (AG), we are pleased to offer Signature clients Tenant Credit Reports and Employment Credit Reports at a discounted rate of $100 per credit check. Read More

These reports include, but are not limited to:

  • Revolving accounts
  • Past due accounts
  • Bankruptcies
  • Negative account information
  • FICO (credit worthiness) scores (Tenant Credit Report only)
About The Ackerman Group LLC (AG)
Since 1977, multinational corporations and affluent individuals have called on The Ackerman Group for counsel on a broad range of security and investigative-related issues. Our emphasis is always on prevention, but when summoned in an emergency, we respond with unparalleled professionalism. Our methodologies are thorough, balanced, deliberate, proven and cost effective. And our discretion is absolute. For more, visit www.ackermangroup.com.
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Masterpiece® Employment Practices Liability Insurance

Learn More

Contact your Chubb agent or broker for more information or to receive a quote.

This coverage helps defray the cost of legal expenses and liability should your personal staff make an accusation of wrongful termination, sexual harassment or employment discrimination against you or a family member. Read More

This policy also includes coverage for reputational injury, which helps reimburse you for certain expenses associated with hiring a professional public relations consulting firm, a professional security consulting firm, and/or a professional media management firm. Masterpiece® Employment Practices Liability coverage is offered in most states at all of your residential locations if you carry $5 million or more personal or excess liability insurance with Chubb.

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Signature Customer Care Team

866.324.8222