Privacy Policy
Internet Privacy Policy
Thank you for visiting Chubb online.
We respect the privacy of our website and webpage visitors and want you to understand the ways in which we collect and use
information provided online. This Internet Privacy Policy applies to www.chubb.com and other sites and webpages on the Internet owned and operated by Chubb. It does not apply to any non-Chubb website that
you may access via a link on a Chubb website or webpage.
How We Collect Personal and Non-Personal Information Through Chubb Websites and Webpages
We collect two kinds of information about our online visitors through our websites and webpages: non-personal and personal
information.
The non-personal information we collect includes: the visitor’s browser type and operating system; area(s) of the Chubb website(s)
visited; date and time of access; host or Internet service provider (ISP) information; and identification of the referring
site (any site from which the visitor accessed the Chubb site). We use this information to track the total number of guests
visiting Chubb websites and to guide our efforts to improve our websites.
We collect personal information that can identify a visitor, such as name, address or policy information, only when you voluntarily
provide it, and we use that information solely for purposes that are clearly identified on our sites and webpages.
Chubb does not seek or knowingly collect personal information from children.
Access to pages with content specific to agents, brokers and customers is password-protected and requires registration. Personal
information acquired through registration is kept confidential and will not be disclosed to third parties except as may be
permitted or required by law. Depending upon your relationship with us, you may receive other privacy notices from us providing
additional detail about our privacy practices.
We may offer blogs, online forums or other interactive features on our websites and webpages that enable consumers to share
information about our services or other issues of interest. You should be aware that any communications you submit or post
to any such interactive features on our websites and webpages may be viewable by other participants or users of our websites
and webpages. Therefore, you acknowledge and understand that you have no expectation of privacy or confidentiality in the
content you submit for such interactive features, whether or not it contains personal information about you.
How We Collect, Use and Protect Social Security Numbers
Chubb may collect Social Security numbers (“SSNs”) in the course of our business. We strive to protect the confidentiality
and security of SSNs in our possession, custody or control by (i) limiting access to SSNs and (ii) maintaining reasonable
administrative, technical and physical safeguards to protect against the loss, misuse or unlawful disclosure of SSNs. We
do not share SSNs for marketing purposes.
How We Use “Cookies” on Our Websites
Chubb may place electronic “cookies” in the browser files of your computer when you access a Chubb website. Cookies are pieces
of information that a Chubb website transfers to your computer to enable our systems to recognize your browser and to tailor
the information on our websites to your interests. For example, if you previously visited a Chubb website and accessed your
account information or inquired about particular services over the website, cookies enable us to present information tailored
to your account and/or those particular interests the next time you visit the website. Moreover, Chubb or our third party
service providers or business partners may place cookies on your computer’s hard drive that can be matched to other personal
information we maintain about you to pre-populate certain online forms for your convenience. We also use cookies to analyze
visitors’ use of our websites. This analysis helps us better understand which areas of our sites are most useful and popular
so we can plan improvements and updates accordingly.
Many web browsers are automatically set to accept cookies. You may change your computer’s web browser settings to either reject
cookies or notify you when a cookie is about to be placed on your computer. Please note, however, that rejecting cookies while
visiting any of our websites may result in certain parts of the website not operating as efficiently as if the cookies were
allowed. For example, if you reject cookies from our websites, you may not be able to access a preferred location, view a
customized default home page or pre-populated form, or easily access your recently visited links or pages.
Security of Internet Communications
The Internet is not a secure medium. We employ administrative, technical and physical safeguards to protect personal information
but cannot assume any responsibility for any harm, loss or damage you may experience from transmission of information by or
to Chubb over the Internet.
How to Access and Correct Information Provided on Chubb Websites and Webpages
If you would like to access and correct personal information you have submitted to us through one of our sites or on one of
our webpages, please send a letter to the address below requesting to see your information. We will be happy to make corrections
whenever possible but may not be able to provide information relating to investigations, claims, litigation and other matters.
Please address requests to:
Chubb Group of Insurance Companies
Attention: Privacy Inquiries
15 Mountain View Road
Warren, NJ 07059
Telephone: 1-908-903-2000
Email: privacyinquiries@chubb.com
Consent
By using this site, or any of our websites or webpages, you signify your consent to this Internet Privacy Policy. If you do
not agree to this policy, please do not use this site.
We reserve the right, at our discretion, to update, change, modify, add or remove portions of this policy from time to time.
You can always find out about any such changes, and access the most current version of this Internet Privacy Policy, by clicking
on “Privacy Policy” on the homepage of any Chubb website.
Updated December 2012
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