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Keith Marks

"Our biggest differentiator is our people. Our in-house network of risk engineers takes the time to understand your business operation and align service strategies to your unique needs."

Keith Marks
EVP, Head of North America Risk Engineering

Meet our experts

We have over 280 expert risk engineering professionals throughout North America dedicated to helping you protect your business. With 15 years average tenure, more than 70% hold industry specific designations.

Dive in to see our stories

Meet a few dedicated to helping you protect your business.

Client testimonials

Our risk mitigation techniques have a real impact for our clients. It’s easy to see why businesses like yours often consider our support an extension of their staff, and a key contributor to their success.

Water Damage

Bolster your emergency response and preparedness for water-related incidents

Hurricane Preparedness

Ask your agent how your current insurance program protects you from hurricanes and use these resources to increase your hurricane preparedness.


Floods are among the nation’s most common and costly natural disasters. Utilize these resources to better understand flood insurance and bolster your emergency response and preparedness for flood-related incidents.


Over the last two decades, wildfires have become larger, longer-lasting, more frequent, and more destructive. Utilize these resources to strengthen your emergency response and preparedness for wildfires.

Our risk engineers are passionate about loss prevention.

Learn more about our Chubb Risk Engineering Center training courses and how they can help you mitigate risk.

Featured articles

Risk Management Checklist

Checkout our checklist to start the process of evaluating your risk management program.



Our service capabilities

Qualifying business have access to variety of specialized, cutting-edge risk mitigation services.

Explore our capabilities now

  • Onsite risk evaluations with grading and benchmarking
  • Infrared thermography
  • Surveys and property conservation inspections
  • Water damage mitigation
  • Builders’ Risk inspections benchmarking
  • Business income consultation
  • Drones and rooftop evaluations including visual and thermal
  • Human Element Training
  • Sprinkler and fire protection plan reviews
  • Business continuity and disaster recovery consultation
  • Services designed to address premises liability exposures to minimize loss severity and frequency
  • Site assessments with documentation of the inadequacies identified (e.g., unsafe walking surfaces, poor lighting)
  • Slip, trip, and fall prevention
  • Industrial hygiene testing
  • Fire life safety assessments for high rise occupancies
  • Special events consulting to identify potential hazards and prevent losses
  • Risk consulting for facilities with public assembly exposures
  • Sophisticated technology (e.g., digital cameras to record broken sidewalks, slip meters to measure slipperiness of surfaces)
  • Products Liability (e.g., product profiles, large loss insights)
  • Presentation of risk improvement plans for patron
  • Customized risk management programs and services targeted at keeping the workplace safe
  • Safety Program Infrastructure Development - safety committee development, accident investigation, and supervisor accountability
  • Partnership with CLMI offers free and discounted safety training resources
  • Comprehensive Safety Program Audits
  • Slip Trip and Fall Risk Analysis and testing
  • To The Point Safety Bulletins
  • Risk Assessments
  • “Password Defense,” a complimentary password manager application
  • Premier Partner Network of pre-qualified service providers to offer solutions to help protect against key risks
  • Online Cyber Security Education includes two complimentary classes: Security Awareness Basics & Security Awareness for Information Technology
  • Signature assessments provided by a panel of Chubb pre-approved vendors at a pre-negotiated flat rate
  • Extensive Experience in Environmental Consulting and Environmental Engineering.
  • Diverse knowledge and expertise in a wide range of industries and services
  • Certifications include: Certified Hazardous Materials Manager, Environmental Risk Managers, and Certified Safety Professionals
  • Extensive Experience in Environmental Liability Issues and Emerging Environmental Hazards
  • Environmental Stewardship and Environmental Management
  • Environmental Compliance Assessments
  • Indoor Air and Mold Management Assistance
  • Due Diligence Planning
  • Hazardous Waste Management
  • Training
  • Boiler & pressure vessel jurisdictional inspections conducted by National Board of Boiler & Pressure Vessel Commissioned Inspectors Licensed in each jurisdiction to conduct inspections for Chubb.
  • Equipment breakdown risk analysis assessment and consultation: on-site and virtual
    • Designed to identify cost effective ways for our customers to minimize the potential for an equipment breakdown loss and associated loss of profit and/or on-going extra expenses.
  • Infrared thermography to identify potential electrical hot spots without interrupting business operations conducted by one of Chubb’s professional thermographers.
  • Equipment breakdown accident investigations and claim inspections focused on preventing future losses
  • Maintenance tests results and equipment analysis by the evaluation of third-party reports such as inspection reports, overhaul reports, and predictive maintenance reports such as dissolved oil and gas analysis and vibration analysis reports.
  • Specialized vendor services (e.g., transformer oil analysis, lubrication oil analysis, vibration oil analysis).
  • Customized customer service plans that can include critical equipment inspections and the services listed here that benefit the policy holder and reduce losses.
  • Fleet Safety Program Development, Review, and Audits
  • Assistance with DOT Regulations and File Review
  • Vehicle Preventative Maintenance Programs Review
  • Accident Trend Analysis
  • Driver Safety Awareness Program
  • Driver Selection & Management Policies
  • Follow/Ride-Along Observation Reports
  • Accident Kits
  • Fleet Safety Training
  • CLMI Safety Training Resources
  • To The Point Fleet Safety Bulletins
  • Driver Recognition Safety Award Program
  • Motor Vehicle Resource Tool Kit
  • Risk Assessments on Regulated & Non-Regulated Vehicles
  • Services to address exposures resulting from:
  • Commercial product defects
  • Industrial product defects
  • Consumer products
  • Component parts
  • Raw materials
  • Manufacturers
  • Distributors
  • Retailers
  • On-Site and Virtual Training Programs
  • Key Concepts in Products Liability Risk Management
  • Focused programs on Warning Labels, Instruction Manuals, etc.
  • PinPoint Risk Assessment to quantifying risks and assess risk management opportunities
  • Collateral Material Reviews including warning labels, instruction manuals, and marketing materials
  • Site surveys to identify products liability risk management opportunities for improvements

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