"Our biggest differentiator is our people. Our in-house network of risk engineers takes the time to understand your business operation and align service strategies to your unique needs."
Keith Marks EVP, Head of North America Risk Engineering
Meet our experts
We have over 280 expert risk engineering professionals throughout North America dedicated to helping you protect your business. With 15 years average tenure, more than 70% hold industry specific designations.
Dive in to see our stories
Meet a few dedicated to helping you protect your business.
Hear about Chubb's risk engineering capabilities, directly from a Chubb client.
Our Risk Engineers
Andy Ackerson, Workers Compensation Risk Specialist
For over 13 years, Andy has been dedicated to helping clients work safely by identifying, evaluating and controlling their exposures. As one of Chubb’s five board-certified industrial hygienists, he specializes in identifying and evaluating occupational disease or chronic or acute illnesses at client site, working with a myriad of businesses in the defense, pharmaceutical, manufacturing, and professional industries.
Chris Hernandez, Risk Engineering Services Digital Programs Officer
Focused on emerging technologies, Chris works on developing wearables, telematics, and IoT solutions that help Chubb clients detect risks and avoid losses. He believes that “Digital is the future of insurance and how we interact—whether it’s utilizing technologies for proof of insurance, reporting accidents or being able to assess damages using drones.”
Tony Bianco, Senior Equipment Breakdown Risk Engineer
When Tony inspects businesses—from hospitals to manufacturing operations—he uses a thermal imaging camera to detect hotspots in electrical equipment or water pooling under roofs. Finding these hidden issues before they cause electrical over heating that can lead to a fire, or water damage and mold is key to helping Chubb clients avoid costly losses.
Amy Ryan, Senior Life Science Specialist
With degrees in environmental science and public health and a decade working in university labs overseeing biological safety, Amy is well positioned to assess the operations of complex life science clients like medical device manufacturers and biotech firms. How does Amy see her role? “It comes down to the fundamental charge of a safety professional—I’m sending people home the way they came in at the beginning of their shift, keeping people healthy and safe.”
Our risk mitigation techniques have a real impact for our clients. It’s easy to see why businesses like yours often consider our support an extension of their staff, and a key contributor to their success.
My film production company’s primary focus is our esteemed awards show honoring the year’s best directors, actors, and movies. To make that show happen, our employees do a significant amount of driving in the greater Los Angeles area. We turned to Chubb’s fleet safety specialists to raise safe driving awareness by conducting defensive driving courses. Our employees left with improved knowledge and skills to safely maneuver through the heavy L.A. traffic, leading to improved driving and fewer collisions.
Ensuring industrial hygiene
Last year, hydrogen sulfide training was an important service deliverable for us and Chubb trained over 235 of our field technicians in 15 locations throughout the country. In addition, on a rush basis, Chubb conducted industrial hygiene sampling at a new compressor site due to our concerns about potential benzene exposure. Results indicated levels well below permissible limits, which allowed our operation to resume work and avoid disruption.
Avoiding property loss
Our hotel needed an inspection to certify that our equipment meets local compliance standards. During inspection, Chubb discovered a corroded water line which was showing signs of leakage. Left undetected, failure of this pipe may have caused significant flooding and water damage and resulted in property damages, extra expense for emergency cleanup, and lost business income while room repairs were completed. Chubb identified the issue and offered a recommendation to remediate, allowing us to quickly repair the damaged line.
Reducing likelihood of equipment failure
As part of our renewal, Chubb’s annual review called for a fire pump test. As a first-time renewing Chubb client, all previous fire pump tests were conducted with traditional test equipment like tachometers and flow metering equipment. During Chubb’s inspection, an infrared camera captured images of the internal electrical panel, identifying a high probability of failure. In the event of a fire, failure of a circuit breaker could lead to pump malfunction. Chubb’s ability to highlight this issue ensured continuity of our fire suppression system.
Addressing ergonomic exposures
My financial services firm was averaging over five ergonomic claims per year. Chubb helped us identify and remove office-based workstation exposures by implementing web-based training so employees could perform ergonomic exposure self-assessments. Chubb also helped our Office Ergonomics Evaluator get certified through a program offered by a well-known, local university. As a result, we’ve since reduced our average number of ergonomic claims by over 50%, and the average cost per claim was also cut in half while simultaneously increasing our employee count by 25%.
Mitigating cyber vulnerabilities
Cyber security is top of mind for our clinical trials company because we work with a lot of confidential patient information. Recently, Chubb helped us improve our cyber security by facilitating a number of cyber assessments. The assessments included incident response planning, network vulnerability testing, and a phishing simulation. In addition, we collaborated with Chubb to offer online security education training for our employees.
Tools and resources
Bolster your emergency response and preparedness for water-related incidents
Floods are among the nation’s most common and costly natural disasters. Utilize these resources to better understand flood insurance and bolster your emergency response and preparedness for flood-related incidents.
Over the last two decades, wildfires have become larger, longer-lasting, more frequent, and more destructive. Utilize these resources to strengthen your emergency response and preparedness for wildfires.
Extensive Experience in Environmental Liability Issues and Emerging Environmental Hazards
Environmental Stewardship and Environmental Management
Environmental Compliance Assessments
Indoor Air and Mold Management Assistance
Due Diligence Planning
Hazardous Waste Management
Boiler & pressure vessel jurisdictional inspections conducted by National Board of Boiler & Pressure Vessel Commissioned Inspectors Licensed in each jurisdiction to conduct inspections for Chubb.
Equipment breakdown risk analysis assessment and consultation: on-site and virtual
Designed to identify cost effective ways for our customers to minimize the potential for an equipment breakdown loss and associated loss of profit and/or on-going extra expenses.
Infrared thermography to identify potential electrical hot spots without interrupting business operations conducted by one of Chubb’s professional thermographers.
Equipment breakdown accident investigations and claim inspections focused on preventing future losses
Maintenance tests results and equipment analysis by the evaluation of third-party reports such as inspection reports, overhaul reports, and predictive maintenance reports such as dissolved oil and gas analysis and vibration analysis reports.