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Alternatively you can contact our Premier Customer Service Center:


35/F, Chubb Tower, Windsor House, 311 Gloucester Road Causeway Bay, Hong Kong

Office Hours

Monday - Friday 9:00am - 6:00pm
Saturday 9:00am - 12:30pm


+852 2894 9833


+852 2577 0866



+852 2992 7120


*On 1 July 2022, Chubb has completed the acquisition of Cigna’s personal accident, supplemental health and life insurance businesses in Hong Kong. To learn more, please click here.

For brokerage contacts, please refer to the following: 

For group members
Hotline: +852 2992 7128

For Group clients and Brokers
Hotline: +852 2992 7128

For Individual Policyholders
Hotline: +852 2992 7120

For Brokers (Individual Business)
Hotline: +852 2992 7100

All personal information obtained herein is collected for the purpose of enabling us to contact you and utilized in accordance with the Chubb Life Personal Information Collection Statement (“Chubb Life PICS”). Without your express authorization, personal information collected will not be transferred to third parties outside of those stated in the Chubb Life PICS. You may choose not to provide the personal information required, but this may result in us being unable to contact you.

Please confirm you have read and agreed the Personal Information Collection Statement.